Looking for Affordable Solutions to Improve your Venue & Events Business?
At Hostec 2010, NFS Hospitality will be showcasing their latest solutions for the hospitality and leisure businesses they serve, including venues & conference centres, hotels & resorts, golf & private member clubs and restaurants, pubs & bars.
NFS are continuing to add prestigious accounts to their portfolio of leading UK venues, including Royal College of Physicians, The British Library, The Lottery Fund and Peyton & Byrne. The London show will serve as a platform to highlight a number of new developments in the Rendezvous suite – a browser-based conference, event and F&B management solution – including how the new self-service module can be rolled out to improve efficiency, moving to a greater online presence for commercial clients. Rendezvous also offers smaller venues, through hosted solutions paid for on a monthly basis, powerful functionality to manage their venue without the associated high costs of IT ownership, installation and maintenance.
One of NFS’ new customers, The British Library, selected the Rendezvous solution to drive its meeting room and conference business. The Library’s Business & IP Centre offers essential resources, advice sessions with experts, and holds regular workshops and events. George Hanna, Project Manager at the British Library, comments: “The implementation of Rendezvous will allow the organisation to replace many legacy systems, streamline and simplify our booking process and improve self-service booking. Self-service is now a major driver for our Internet users and is extending to the broader commercial market.”
A new NFS customer on the catering side of Events and Venue Management is Peyton & Byrne, the high-profile concession caterer which operates a number of successful restaurants in stations, museums, galleries and parks in London. The group selected NFS’ Rendezvous to run Peyton Events, their Banqueting & Events business. Rendezvous will consolidate Peyton & Byrne’s entire customer database and also simplify processes at Head Office for group-wide communications and centralised management.
“In the event management sector you have to respond and react quickly,” comments Caitriona Peyton of Peyton & Byrne. “Having a solution that allows us to provide up-to-date information to our staff at each location, as well as the tools to generate more revenue and control costs, will help us with the long-term growth of our business.”
Rendezvous provides Peyton & Byrne with a diary management and booking system that makes it easy for staff at independent venues and at Head Office to update information and be able to provide customers with a better service. The solution also allows the company to optimise revenue by immediately identifying alternative venues when first choice is not available, ensuring that Peyton & Byrne can meet clients’ needs as well as focus on up-selling and using the tools available in Rendezvous to generate future leads.
Combining an outstanding range of functionality, NFS provide a complete product range of solutions for Hotels, Food & Beverage, Clubs and other hospitality businesses. In addition they offer complete Back Office capability, including Stock Control, Loyalty, Head Office Reporting, Labour Management and Cash Management. NFS also provide a manned 24/7 helpdesk and international installation & training services.
Visit stand H1102 at Hostec 2010 to take a closer look at Rendezvous, or any of NFS’ other integrated hospitality and leisure solutions.