Seems like everyone’s talking about millennials these days, and no wonder – these young people are making their mark on everything from retail to hospitality and the workplace. Millennial is a handy label for a the generation born after 1980, and whether you run an office, a hotel or a chain of stores, you’ve already
How to mix the generations at work – our videos reveal the secret of success
Taming Big Brother in the Workspace
Wouldn’t it be totally cool if companies could track where their employees are? Yes – but in today’s world of safe spaces and political correctness, it may also be impractical or even self-defeating. There’s something about companies wanting to monitor the whereabouts of their employees that has everyone chasing their collective tails. But what if
Are you a new-age Luddite – and is it costing you dearly?
The original Luddites smashed weaving machines in the 1800s, keen to stop them putting weavers out of work. But since then, Luddite has come to mean anyone who resists technological progress. You may not think you’re a modern-day Luddite. But ask yourself these questions: 1) Do you have younger people working for you? 2) Is
Tackling the 5 Hidden Costs of Space
When it comes to the overheads in your business, many are in plain view and easy to see – labour costs, for instance, and materials. But all too many businesses find they are somehow losing money every month, and struggle to see exactly where it’s slipping away. Poor space utilisation can be a major culprit –
Can You Get a Taste for the Marmite of the Hotel Industry?
TripAdvisor; it’s the Marmite of the hotel and restaurant industry – we either love it or hate it. But the online review and booking site has just announced that it generated £2bn of visitor spending across the UK in 2014. It also claims it created 22m tourism trips that year around the globe. Love it or hate it?
How Restaurants and Bars can Rise to the Challenge of the Living Wage
Restaurant and Hotel businesses across the UK are this week counting the cost of the newly-introduced living wage. Most agree it’s morally sound – for instance, see what Heiko Figge, head of hospitality and leisure, Moorfield Group, told The Caterer recently. But there’s no doubt the hike in labour costs imposes an extra burden on
Is Your Business Ready for Generation Z?
We all know Millennials – people born from the eighties to early nineties – as the generation who live on their mobile phones, love the Internet and latch onto all things digital. They want their entire lives to be connected – particularly in the workplace – but their connectedness also makes them feel pressurised to
How Technology Impacts on our Holiday Decisions
With the winter months finally coming to an end, we can all look forward to precious summer holidays. In the travel and tourism sector, there is an ongoing battle from travel agents to hotels directly looking to capture our attention.
Is Your Business Ready to Operate in the Cloud?
Estimated Growth Research from Ernst & Young has revealed that £8.5bn could be added to the UK from flexible working, through more productive use of available flexible working hours. The professional services firm found that two out of three firms say that flexible working helps motivation, commitment and employee relations. To support flexible working, companies
Become a Star Player of the Casual Dining Revolution
The way we eat is changing, all around the world – we’re swapping fine dining napkins and fast-food cartons for something that combines the merits of both.