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| Our client base is international and the case studies below illustrate the depth of experience we have in providing clients with a total hospitality solution. |
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| Contact NFS Hospitality to
learn more about our solutions. |
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UK: 0800 731 8451
Ireland: 01 6127090
USA: (917) 210 8205
SA: 011 394 9554/6/7 |
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The London Golf Club
Tee Up New Technology |
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NFS Hospitality, the
hospitality software
specialists are celebrating
after The London Golf Club chose
to tee up with their
IBS Golf Club Management
software aimed at making light
work of membership management.
Situated near Brands Hatch in
Kent, The London Golf Club is
the home to two Jack Nicklaus
designed courses, where
addressing the needs of their
high end members is just as
essential as playing from the
correct handicap.
Heath Harvey, the club’s General
Manager, has been in the golf
industry business for over ten
years in sales and marketing and
general management. Prior to the
London Golf Club, Heath worked
at prestigious clubs like Stoke
Park and Wentworth. |
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Nevertheless, today a Golf Club is more
than a club, it can be a thriving
business and Heath is at the forefront
of this changing landscape. Through his
leadership, The London Golf Club is
taking actions to evolve the operation
into a successful golf and leisure
business. Important catalysts for
development of the business will be an
enlightened approach to Golf Club
management, adopting the right
technology solutions and placing better
customer service at the top of the
agenda.
Heath Harvey, said, “After 15 years of
using the same
hospitality management
system, it became clear that The London
Golf Club was evolving into a
multi-faceted golf and leisure business
and our system needs were changing with
this evolution.”
With over 55,000 rounds of golf per year
across its two courses, the club also
required a software solution that would
address the needs of their visitors who
are able to play the international
course only.
The London Golf Club also has a
significant corporate hospitality and
events business, which is seen as an
important revenue stream, contributing
to the club’s successful operation and
utilization of facilities. |
Mr Harvey added, “The London Golf Club’s
requirement to offer our customers a
seamless experience meant that we were
forced to investigate market leading
management systems that would allow us
to stay ahead of the game and deliver
the highest levels of customer service.”
With this brief in mind, NFS Hospitality
rose to the challenge with their
innovative
golf management software.
Mr Harvey added, “In looking for a
best-of-breed system, The London Golf
Club needed to address a broad spectrum
of requirements from a complex corporate
membership structure through to
extensive hospitality during our
tournaments. We are confident that the
new IBS
hospitality software will
address these needs and that the support
team behind the products will provide
our management team with the backup they
require.”
Steve Salter, PGA professional and head
of NFS’ golf and leisure division, said,
“With knowledge of the industry both in
the UK and internationally, I joined the
NFS team as a PGA professional to lead
the golf and leisure project. To me the
IBS product represents the best
technology solution in the golf market
today. Combining this product with
outstanding customer service from NFS
gives me great confidence that we will
be able to offer the solution that
today’s modern golf club needs.”
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Peter Carter, marketing manager from the firm who offer
golf management software, said, “Our
IBS Golf Club Management software proved to be the
ideal solution for The London Golf Club, and we are really happy that we
were able to find a software solution that could maximize both customer
satisfaction and loyalty.”
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