ibs crm | NFS

CLUB SOLUTIONS

Case Studies

Our client base is international and the case studies below illustrate the depth of experience we have in providing clients with a total hospitality solution.

What the Customers Say

"We believe that the main benefits to our company will be a fully integrated system for the entire estate, which will allow our teams to share information easily and readily." - Peter Tschernitz, Director at Brocket Hall.
"The NFS system is the only one we have seen able to cope with our level of business. For us, speed is essential." - Richard Higham, of
Styal Country Club.
"The integration between membership and F&B, as well as new functionality like web-based access for our members, will be key to improving member
services. " - Gary Panter,
IT and Accounts Manager of
Phyllis Court Club.

More Information

Download IBS Golf Club Brochure

Download IBS Private Members Club Brochure

Customer Relationship Management

Software to Help Generate More Revenue

Managing members and customers is vital in their retention and longevity as potential business for the club going forward. The IBS CRM solution is designed as a sales tool that not only delivers sleek, targeted marketing campaigns but also enables you to automate the follow-up process and, ultimately, generate more revenue.

CRM also acts as a communications register for all contact with your members and customers. This functionality, along with automated triggers, means you never miss vital communications or actions.

Key Benefits:

Targeted emails and campaigns
Quick and easy communications capture
Streamlined management processes

Our CRM solution offers a number of benefits, including:

Create Targeted Emails & Campaigns

Easily design and send out targeted emails and campaigns to customers and members. Campaigns can be sent to multiple subscription groups or to specific demographics, helping you get the most out of each initiative.

Capture and Track all Communications

Track all incoming and outgoing club communications and benefit from email synchronisation across the club.

Let Automated Triggers do the Work

Set up automated triggers to effectively run your management processes in the background and automatically action tasks, which both saves time and ensures the right people are given the right information at the right time.

Use CRM to Gain New Members

By using the CRM functionality within the .Nxt solution, you can easily prospect for new members and gain a complete audit trail of the entire process.