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| Our client base is international and the case studies below illustrate the depth of experience we have in providing clients with a total hospitality solution. |
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| Contact NFS Hospitality to
learn more about our solutions. |
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UK: 0800 731 8451
Ireland: 01 6127090
USA: (917) 210 8205
SA: 011 394 9554/6/7 |
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Langan’s restaurant group selects new technology |
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Langan’s is one
of London’s best-known
restaurant names. Since it
opened in 1976, it has set a
high standard and attracted an
A-list clientele in droves. It
was founded by the late Peter
Langan along with actor Michael
Caine and Richard Shepherd CBE,
now the sole owner. Today the
Langan’s Group operates five
restaurants, including Langan’s
Brassiere, the flagship.
The group is known as much for
its tradition of personal
customer service as its food.
This summer, realising that it’s
old proprietary DOS-based EPOS
system could not provide an
adequate level of management
information or control, Langan’s
chose Aloha EPOS from NFS
Hospitality for the group. |
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Aloha is the leading
restaurant EPOS
solution, used by over 50,000 customers
worldwide. As an enterprise level
solution, Aloha is ideal for fine dining
groups like Langan’s. By streamlining
operations in a seamless way, it allows
staff at all five restaurants in the
group to spend more time with customers
and less at the point of sale terminal.
Gary Bennett, Operations Director of
Langan’s, says: “We were ready to move
up to a Windows-based system and I
looked over the field. Aloha stood out
as good value compared to its peers and
it’s very easy to use. I was also
impressed by the calibre of the NFS
team.”
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Gary expects a number of benefits from
the new system; including good controls
at site level, a better user interface
for staff and more flexibility to set
the system up to match the operation of
the Langan’s Group. In terms of
management information, Aloha’s range of
reporting functions will allow him to
keep tabs on profit margins and
performance measures such as real-time
sales statistics, product mix, employee
clock-in status and server performance.
Gary will also benefit from NFS’ 24/7
helpdesk and from Aloha’s added
functionality, including the possibility
of loyalty programmes, restaurant
reservations and head office
centralization. Luis DeSouza, CEO of NFS,
says: “Customer service is key to fine
dining. The Aloha software offers
Langan’s a best of-breed Windows-based
EPOS software system to capture guest
information, integrate front and back
office, and provide real-time sales
statistics. The benefits in terms of
staff time saved are really dramatic."
NFS is a leading international provider
of software solutions for the
hospitality industry. The company is
based in Hertfordshire, and has
operations in the USA, Ireland and South
Africa as well as Business Partners in
the Middle and Far East. The company’s
product range includes Aloha EPOS,
Rendezvous for Conference, Catering &
Meeting Room Management and roomMaster,
an automated reservation system for
hotels. |
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