membership management

CLUB SOLUTIONS

Case Studies

Our client base is international and the case studies below illustrate the depth of experience we have in providing clients with a total hospitality solution.

What the Customers Say

"We believe that the main benefits to our company will be a fully integrated system for the entire estate, which will allow our teams to share information easily and readily." - Peter Tschernitz, Director at Brocket Hall.
"The NFS system is the only one we have seen able to cope with our level of business. For us, speed is essential." - Richard Higham, of
Styal Country Club.
"The integration between membership and F&B, as well as new functionality like web-based access for our members, will be key to improving member
services. " - Gary Panter,
IT and Accounts Manager of
Phyllis Court Club.

More Information

Download IBS Golf Club Brochure

Download IBS Private Members Club Brochure

IBS Membership Management

Software to Manage Your Members and Customers

Many clubs now face the constant challenge of both retaining members and delivering high levels of customer satisfaction.

Clubs can win this membership battle using the IBS Membership Management solution, which allows them to manage all of their members and customers efficiently with one user-friendly solution.

The comprehensive member and customer profiling options within IBS Membership Management give you peace of mind, with such features as the ability to individualise each and every member or customer – a key element to reducing attrition. Flexible and customisable membership schemes help you deliver what today’s members and customers require.

Key Benefits:

Unlimited member and customer profiling
Member accounts with auto-emailed statements
24/7 access for members
Customisable membership categories
Flexible payment structures

There are many benefits to be had from using the IBS Membership System, including:

Know More about Your Members

Enjoy unlimited and detailed member and customer profiling, including bespoke, individual information capture. The more you know about your members, the better the service you can give them.

Flexibility in Your Membership Categories

The IBS System offers flexible and customisable membership categories, with specialised club privileges and easily managed accessibility rights.

Give the Best Offers to Your Best Customers

IBS Membership includes customisable loyalty schemes based on member and customer tiers so that you can get the most out of your best, most loyal customers, and reward them with targeted offers.

24/7 Accessibility for Members

Online member accounts and statements include drill-down and re-print receipt options, as well as the ability to access accounts at all times, from anywhere you have an Internet connection.