Following up on customer needs and meeting room bookings is an essential part of the booking process. Rendezvous provides the tools that are required for staff to accomplish this. With Rendezvous management can set tasks for staff, the operations team can set tasks for one another and the system automatically generates tasks. These tasks are called activities:

1. System Generated Activities are known as Auto traces and are automatically generated by the software e.g. deposit request follow up, enquiry follow up, letter and email merge follow up, etc…

• Manual Activities can be set as reminders to follow up on any task required. Phone messages can be handled in the same manner ensuring that the message is delivered as soon as a member of staff logs on to the system. These activities can be used for the sharing of information and will help to build a strong team.

The activities list appears at login and can also be accessed at anytime from the main menu at the top of the screen.

For more information on how Rendezvous can streamline your operation please click here and complete our online form.