Company Info Case Studies

Our client base is international and the case studies below illustrate the depth of experience we have in providing clients with a total hospitality solution.

Contact Us

Please contact us to learn more about our software offerings and first-class support.

Telephone:
UK:         0800 731 8451
Ireland:  01 6127090
USA:      (917) 210 8205
SA:        (11) 394 9554/6/7

Venue And Event Management Software Testimonials Page

Selecting the right venue and event management system for your business can be a minefield, especially with so many hospitality software solutions saturating the current marketplace.  Today the conference and events business is going through many changes and the current economic crisis is making it even more essential to find venue software that makes both your cost control and  utilization of your space and resources a primary concern.

Here at NFS Hospitality, our industry renowned Rendezvous software is an effective way to run a venue as effectively as possible, as it holds an inventory of everything from rooms, car parking, catering and other hospitality items critical in delivering a high quality meetings and events service to your clients.

Here we have selected some of our past client testimonials, for your viewing, but if you do not find a testimonial about a particular service, please contact us and we will be very happy to provide you with more specific examples of clients who are happy with our hospitality software services.

Stephanie Ellrott, Manager of Meetings & Events, at the Royal College of Physicians in London, said: “We run large conferences, seminars and other events and have been using Rendezvous for many years. Rendezvous is both an excellent system for managing large meetings and also a simple tool for our staff to use for internal room bookings. All our staff now rely on being able to check room availability on a 24/7 basis, book simple rooms on-line and request larger facilities using the self service interface.”

Tom Mayers, from Mayfair and Cavendish Conference Centres, said: ”We have used Rendezvous for many years across all our London venues. It has proven to be an invaluable business tool for enquiry handling, event booking and billing. The NFS hosted option is ideal for a company of our size in multiple locations.”

Paul Shrimpton, Finance Director, Arena Leisure, said: “We wanted a system that allowed us flexibility in how we structure our business going forward and opened new sales opportunities. Rendezvous ticked all the boxes and I’m pleased to say that NFS have delivered what was promised. I am confident they will continue to support us to ensure that all benefits envisaged at time of sale are fully realised.”

Amanda-Jane Fleck, Group Sales and Marketing Manager, Tailormade Venues said: “Your team have always been supportive and pleasant. So a huge thank you to you and your team.”

Patrick Morris, Conference Sales Manager, Gloucester Rugby Club, says: “Rendezvous is working very well for us and we are enjoying using it. Simple things like being able to use standard templates for many administrative tasks speeds up the process.”

Patrick also values the marketing aspects of the Rendezvous venue and event management software, he added: “We can now easily trace customer details we have dealt with before and have the full knowledge of what we have provided in the past. This helps us generate more repeat business. We also find the facility in Rendezvous for copy and repeat bookings fast and effective.”

Susie Geoff, General Manager, London Clubs comments, “Rendezvous is a robust banquet and event solution with great diary management functionality. We have come to rely on Rendezvous for many operating aspects of running an event, from enquiry capture to instant availability information and for the production of typical event documentation like the Contract and the Function sheet. Once event details have been captured, producing all relevant documents is really simple, making the system invaluable as a business tool to streamline the event management process. It is also extremely valuable to have instant access to booking history, so that sales and client service efforts can be used correctly to look after our customers and make sure that we have the information to secure good quality repeat business.”