white house

EPOS SOLUTIONS

Case Studies

Our client base is international and the case studies below illustrate the depth of experience we have in providing clients with a total hospitality solution.

What the Customers Say

"Aloha handles all our transactions, including client data and customer loyalty schemes, and is also linked with the table reservation system." - Roger Payne, founder of
Shaka Zulu, London.
"I'm delighted that we have bought a cash management system that is also a revenue generator, with a potential income stream of £25,000 a year." - Patrick Morris, Head of Events Gloucester Rugby.
"Aloha is the way forward in reducing paperwork and the guiding force behind our expansion plans." - Andrew Green, Operations Director, Euphorium Bakery, London.

Aloha POS from NFS Offers London Nightclub Better Back Office Functionality and Improved Management Reporting

Every bar aims to create a difference so The White House in South London was delighted to be crowned ‘Most Exceptional Bar’ by the London Bar Guide 2004. It also made The Independent’s Elite List.

What makes The White House so exceptional?

Opened in March 2001, the nightspot immediately made waves with its modern design, style and ambience. According to Esquire magazine, the venue is ‘perfect for some sophisticated decadence south of the river’.

With so many young trendies pouring in for the cocktails, food and music, last year Operations Manager Chris Mabire decided that his old EPOS system was outdated. "We wanted better front of house and back of house functionality," he says. "We also needed a better range of reports – and the ability to customise these. And most of all, we needed more reliable support."

By choosing Aloha, the advanced EPOS system from NFS Hospitality, Chris and his team benefit from 24/7 helpline support. Aloha was installed in January and already Chris reports a lot of time is being saved, especially in back office reporting. In the front office, he notes, "It’s much quicker to process transactions and train staff. The system is easy to use."

'Most Exceptional Bar' opts for Aloha
The White House has three floors including a members’ bar, and a roof terrace. The ground floor is divided into an informal cafe/bar area and a more intimate back bar. There are also two private dining rooms, the Banquet Room, seating up to 26, and the smaller but very snazzy retro-styled Rock Star Room, which seats up to eight. Day hire is available for breakfast meetings, seminars and focus groups.

In terms of functionality, Chris is already using Aloha to analyse the big sellers and has integrated his staff clocking card system. With 30 full and part-time staff, a great deal of time is saved, he says. He also uses the system to compare turnover to evaluate individual server performance.

The White House is owned by the Atomic Group, which operates an events company as well as several other enterprises. There is some crossover, as The White House often hosts or assists Atomic events, such as product launches and road shows.

"We are often busy from morning through to 3am," Chris says. "This means we have to operate efficiently on all three floors at all hours. A reliable system is a must and I know we can go forward in confidence with Aloha."