Home Contact Us AddThis Social Bookmark Button
Phone- UK: 0800 731 8451 Ireland: 01 6127090
USA: (917) 210 8205 South Africa: 011 394 9554/6/7
Email : sales@nfs-hospitality.com

Winchester City Council installs Rendezvous in historic Guildhall

 

Since its inception in 1871, Winchester Guildhall has been home to the Council’s law courts, museum, lWinchester City Council installs Rendezvous in historic Guildhallibrary and police station. In 1985 the Guildhall underwent an extensive refurbishment that combined the old with the new: a modern conference venue was created within the historic building.

The facilities are extensive: the King Alfred Hall is one of the largest function rooms in Hampshire and can seat up to 620 people.

In keeping with its new look, the Guildhall is now home to the most advanced booking system available Rendezvous, the browser-based meeting room,conference and catering management solution from NFS Hospitality.

The Council was using a Maestro package but did not find it sufficiently user friendly or flexible when changing bookings. So the search was on for a new easy to use booking system.

Rendezvous was selected. From its implementation in 2005, Winchester staff have found it intuitive and very easy to use. As usual with this solution, the installation went smoothly: there were no problems in transferring the
data of more than 1,500 active clients. Winchester had high praise for NFS support during the implementation.

“Rendezvous’ benefits have been significant,” says Brian Capeling, Winchester’s Finance and Administration Officer. “The ease of use of the software, particularly diary management, makes it easy for a new staff member to be trained and provides information on availability for new enquiries.”

Brian also likes his new reporting flexibility. For example, the new Query Tool is very useful in terms of data extraction. How many times was a certain projector rented last month? No problem: Rendezvous has the answer.

As a Rendezvous user, Brian sees understanding of the various set-up aspects of the software as key to success.“We had a detailed implementation plan involving our team and the NFS trainer, and this worked well for us.”

Going forward, Brian expects to expand his marketing efforts with Rendezvous.
“We are now beginning to use Rendezvous for marketing purposes and this will be valuable leading up to key events like Christmas.”
 

 
 
Latest News & Events
Harrogate International Centre selects NFS for venue management
Harrogate International Centre (HIC), one of the UK’s largest conference centres, has selected NFS Hospitality to provide a fully integrated venue management solution for all its facilities.
Read more »
Langan’s restaurant group selects new technology
Realising that it’s old proprietary DOS-based EPOS system could not provide an adequate level of management information or control, Langan’s chose Aloha EPOS from NFS Hospitality for the group.
Read more »
The Terrace at Market Tower
The Terrace at Market Tower install Rendezvous.Net to manage events and groups bookings
Read more »
 
 
Case studies
Our client base is international and the case studies below illustrate the depth of experience we have in providing clients with a total hospitality solution as well as a range of support services.

  Hotels & Resorts
  Restaurants and Bars
  Venues
  Corporates and Law Firms