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| Our client base is international and the case studies below illustrate the depth of experience we have in providing clients with a total hospitality solution. |
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| Contact NFS Hospitality to
learn more about our solutions. |
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UK: 0800 731 8451
Ireland: 01 6127090
USA: (917) 210 8205
SA: 011 394 9554/6/7 |
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Winchester City Council installs Rendezvous in historic Guildhall |
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Since its inception in 1871, Winchester Guildhall has been home to the Council’s law courts, museum, library and police station. In 1985 the Guildhall underwent an extensive refurbishment that combined the old with the new: a modern conference venue was created within the historic building.
The facilities are extensive: the King
Alfred Hall is one of the largest
function rooms in Hampshire and can seat
up to 620 people.
In keeping with its new look, the
Guildhall is now home to the most
advanced booking system available
Rendezvous, the browser-based meeting
room conference and catering management
solution from NFS Hospitality. |
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The Council was using a Maestro package
but did not find it sufficiently user
friendly or flexible when changing
bookings. So the search was on for a new
easy to use booking system.
Rendezvous was selected. From its
implementation in 2005, Winchester staff
have found it intuitive and very easy to
use. As usual with this solution, the
installation went smoothly: there were
no problems in transferring the
data of more than 1,500 active clients.
Winchester had high praise for NFS
support during the implementation.
“Rendezvous’ benefits have been
significant,” says Brian Capeling,
Winchester’s Finance and Administration
Officer. “The ease of use of the
software, particularly diary management,
makes it easy for a new staff member to
be trained and provides information on
availability for new enquiries.”
Brian also likes his new reporting
flexibility. For example, the new Query
Tool is very useful in terms of data
extraction. How many times was a certain
projector rented last month? No problem:
Rendezvous has the answer.
As a Rendezvous user, Brian sees
understanding of the various set-up
aspects of the software as key to
success. “We had a detailed
implementation plan involving our team
and the NFS trainer, and this worked
well for us.”
Going forward, Brian expects to expand
his marketing efforts with Rendezvous.
“We are now beginning to use Rendezvous
for marketing purposes and this will be
valuable leading up to key events like
Christmas.” |
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