Is your venue maximising sales opportunities?
It can be tricky to get it right – imagine this typical situation: a new sales lead comes in, but your staff are too busy to follow it up straight away, and it gets neglected.
Meanwhile, a successful event has just finished, and you should really use the opportunity to offer the organisers the chance to book for further events – but the chance slips by because your staff have not identified the key people to contact, and you’ve failed to email useful offers to them.
Rendezvous Events provides all the tools you need convert opportunities to bring in new business.
With Rendezvous, this is what would happen: the system’s powerful Customer Relationship Management (CRM) captures and utilises prospect and client data that includes business sources, key contacts and all client communication information.
The Rendezvous Portal gives you a great online presence, perfect for driving sales opportunities 24/7, and can be used to sell last-minute space.
You’re able to schedule, monitor and prioritise the follow-up tasks that enable your venue to maximise sales opportunities and upsell to existing customers.
Your sales managers benefit from reports on key information including leads by source of business, lead conversion and lead lifetime, so they can make informed marketing decisions such as which publications/ websites to invest in, what business has come in and which leads need working on.
You can use Rendezvous’ data analysis tools to generate marketing campaigns that email targeted offers to clients, rewarding their loyalty and bringing them back again.