NFS Technology’s roomMaster is the property management system of choice for newly opened Pelican London Hotel and Residence to ensure the smooth running operations for guest rooms and residential suites alongside all on site facilities.

Situated in a quiet area next to St George’s Hospital, Pelican London Hotel and Residence offers 210 rooms, of which 50 are long-term residential suites serving the hotel apartment sector, together with meeting facilities and an in house Thai and Western Grill.

With a 24 hour front desk in operation, the new owners required an integrated property management system to ensure online bookings, check in processes and reservations for the hotel, restaurant and meeting facilities could operate as smoothly as possible.

NFS Technology’s roomMaster was showcased and proven to achieve these objectives, with the prime reason for selection being the full reporting operations and seamless two-way integration with SiteMinder to enable room availability and pricing to be automatically distributed to online accommodation bookings.

Says General Manager of the Pelican London Hotel: “We naturally did our research with regards to management systems and was instantly struck with roomMaster in its ease of use and ability to accommodate the two different types of accommodation on offer.

Further, its ability to link with web based booking sites and handle online reservations appealed as this will undoubtedly make up a significant proportion of our bookings.

“The system has been installed with no disruption and we are already reaping the benefits of utilising such a powerful hotel management system. We would have no hesitation in recommending roomMaster to other hotel owners, together with NFS Technology who are always contactable and fully understand our requirements. We have quickly established them as an ongoing and trusted partner for the benefit of Pelican London Hotel.”

roomMaster from NFS Technology is the best-of-breed property management software for hotels with from ten to more than 1,000 rooms. It easily and seamlessly handles reservations, sales ledger, point of sale, sales and marketing functionality and the ability to make better rate decisions through dynamic yield management.

Linking to leading channel manager SiteMinder, roomMaster enables automatic updates to leading booking sites such as Expedia, Wotif, and Agoda. In return, reservations from booking sites are automatically captured by SiteMinder and dropped directly into the hotels’ roomMaster system, eliminating the need to manually re-key booking site reservation emails and faxes.

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