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Issue Highlights

Welcome to the Autumn issue of Facilities Matter, an NFS Hospitality publication, which includes some exciting topics that are relevant to the industry, and NFS corporate client news, as listed below.

We hope you enjoy reading this issue and your feedback would be greatly appreciated.
Thanking you, the NFS Facilities team.

Issue 2 Highlights

Market Trends in the Video Conferencing Space
The Business Benefits of Video Conferencing
The Business Justification for VC Implementation
Latest News from NFS

Video Conference & Telepresence Technology will Change Business Paradigm

NFS Hospitality Partners with Teliris Inc. to offer Telepresence Scheduling

Would you like to be able to book Video Conference and Telepresence facilities at the same time as booking a Meeting Room, without having to switch between applications?

NFS Hospitality has entered into a strategic partnership with Teliris Inc., the pioneering provider of telepresence technology, to offer Video Conference and Telepresence scheduling to global organisations. An industry leader in telepresence meetings, Teliris customers are benefiting today from the most immersive meeting environment available. Teliris Telepresence solutions are very natural virtual meeting environments, combining an intimate experience with innovative collaboration tools that allow effective interaction over distance.

Telepresence allows companies to radically reduce travel costs, transform business cultures, realise carbon footprint reductions, secure business continuity plans, ensure healthy employee work/life balance and collaborate between offices more often and more effectively.

The NFS partnership with Teliris gives our mutual clients the ability to book telepresence and resources across multiple locations, all from one single platform.

Outlook Based Room Bookings – the Key to Smart Scheduling

Wedlake Bell Adopts Outlook Based Room Scheduling Software

Are you using Outlook to schedule meetings? If not, why not?

Many corporate and legal firms are now benefiting from the functionality within Rendezvous Workspace to book meetings and resources directly from the familiar Outlook application. One such company is Wedlake Bell LLP, a leading London law firm that provides a full service to corporate and private clients in the UK and internationally.

It was for some time that Linda Webster, Head of IT at Wedlake Bell, had been looking to find a cost-effective room booking solution to improve the booking of the company’s ten meeting rooms at their offices in Holborn, London.

One of her key considerations was simplicity for the user community, without going down the road of a free-for-all in terms of booking rooms and resources. The solution selected was Rendezvous Workspace, our Outlook-based room and resource scheduling solution released in 2009.

Linda was one of the early adopters of the Rendezvous Workspace solution, having agreed to participate in the beta test programme. This provided the opportunity for her to influence the workflow of the solution – particularly the Outlook scheduling experience – and NFS were able to take on board valuable customer feedback at an early stage in the release programme.

“The ability for our staff to make a room availability enquiry from within Outlook and to also request or book a meeting room and resources simply and efficiently will help with providing a better service to our team and also reduce the workload on reception,” comments Linda. “We have been working with the NFS Development team to simplify/improve the booking process for the Outlook user and we are now looking forward to releasing Workspace to our Private Client team, as they make a considerable number of room bookings, many involving catering and other resources.“

To read the full article, please click here.

Are you Doing Your Bit for Carbon Reduction?

The Carbon Trust Standard – Awarding CO2 Reduction

Launched in June 2008, the aim of the the Carbon Trust Standard (CTS) is to demonstrate ongoing CO2 reduction Year on Year.

What is the Carbon Trust Standard?

The Carbon Trust Standard is a certification scheme which offers UK organisations the opportunity to prove they are committed to reducing their carbon footprint. The certificate is awarded for measuring, managing and genuinely reducing carbon emissions, and for committing to do so every year. To date, 340 organisations have achieved certification, showing an average 3.5% annual reduction in carbon emissions – or a £72 million cost saving. The Carbon Trust Standard is also a recognised early-action metric under the CRC Energy Efficiency Scheme.

What is the CRC Energy Efficiency Scheme (CRC)?

The CRC Energy Efficiency Scheme is the UK’s mandatory climate change and energy saving scheme, started in April

2010 and administered by the Environment Agency. It is central to the UK’s strategy for improving energy efficiency and reducing CO2 emissions, as set out in the Climate Change Act 2008, and has been designed to raise awareness in large organisations, especially at senior level, and encourage changes in behaviour and infrastructure.

What Is the Impact of Not Achieving the Carbon Trust Standard?

By 2011, all UK organisations will require a current CTS certificate if they wish to improve their lead ranking and recycling costs. Certificates last two years, so achieving the CTS now should bring additional benefits in 2012 – 2013.

What Are the Benefits?

There are several advantages for organisations who achieve the Standard, including:

  • It’s good for the Corporate reputation
  • Companies are able to produce their credentials based on these results
  • It provides motivation for ongoing reduction
  • Managers can focus their attention on the quality of their data
  • It provides technical and PR support
  • Offers the ability to build ‘carbon’ networks
  • There is a direct impact on your bottom line

What Are the Rules?

  • Qualitative questions to assess governance, carbon accounting and carbon management
  • All questions should be supported by hard evidence
  • Pass mark is 60% (48/80)

Preparation & Tips

Ed Gray, Energy Manager for Hilton’s European Engineering Operations, played a big part in helping Hilton Europe achieve certification.

“We wanted to be the first hospitality company in Europe to bear the Standard,” he comments. “We knew it was coming. You have to prepare for carbon reduction and CTS is one way to work towards this. Certification helps us with customer engagement and PR; the whole company can associate with it, even if not completely aware of efforts behind the scenes.“

Given Gray’s experience of working towards certification, he offers a few preparation tips:

  • Know your data, i.e. annual totals for all fuel sources
  • Know your owned from your leased, your managed from your franchised
  • AMR data is good but you will need invoices to prove it
  • Remember that your assigned CTS assessor is on your side – meet them early on in the process, and often
  • Appreciate that it takes time

Click here to find out more about achieving the Carbon Trust Standard.

NFS Proudly Sponsor Carbon Reduction 2010

The government’s annual summit centres around Sustainable Development in the UK, and on the ongoing efforts of the Public Sector to reduce CO2 emissions by up to 80% in 2050.

As a company committed to working towards a more environmentally sustainable working environment, NFS Hospitality are delighted to have sponsored Carbon Reduction 2010: Delivering a Low Carbon Future – A New Decade of Transformation, the annual Conference and Exhibition of GovToday, the UK’s online resource for the Public Sector. The event was held at Church House Conference Centre, an NFS client, at the beginning of summer.

GovToday has produced a series of successful annual Conferences centred around Sustainable Development Strategy and how this interlinks with and impacts upon policy to reduce the UK’s carbon emissions and create a sustainable legacy for the future. Carbon Reduction 2010, this year’s summit, offered a forum for those charged with delivering on the green agenda in the UK to provide a vital update on the new Government’s strategy, and industry analysis on the practicalities of achieving a reduction in carbon emissions of 10% by 2010, 34% by 2020, and 80% by 2050.

NFS offer public sector organisations software solutions that help achieve greater efficiencies through better utilisation of rooms and resources, including meeting rooms, hot desks and flexible work spaces, and enabling flexible working practices. We also facilitate modern working methods such as Video Conference and telepresence technologies, which are intrinsically a greener way of working, and which enable multi-location bookings for rooms and resources.

Our relatively new web-based platform, Rendezvous Workspace, was designed to help companies achieve their CO2 reduction goals in the following ways:

  • Reduce paper with a streamlined, integrated solution
  • Utilisation reports to carefully monitor resource expenditure
  • Reduce staff commutes though increased use of flexible workspace and video-conferencing
  • Reduce operational costs and carbon footprint whilst cutting under-utilised
  • office space
  • Reduce HVAC emissions

Click here to find out more about how NFS solutions are a greener option for organisations of any size.

NFS Exhibits At IFMA’s Annual Conference

Rendezvous Workspace On Show At World Workplace Conference & Expo 2010

The World Workplace Conference & Expo is hosted by the International Facility Management Association, the largest, strongest and most well-connected global association for facility management professionals. IFMA is the recognised authority on facility management and as the association’s signature event, World Workplace, welcomes professionals representing all aspects of the work environment, including facility management, real estate, IT, HR, engineering, architecture, design, security and other related industries.

Should you be attending this year’s event, in Atlanta on 27-29 October, do come and visit the NFS Hospitality booth, #505, to see how the Rendezvous suite of scheduling and facilities management software can help you:

  • Save Time
  • Save Money
  • Increase Productivity
  • Streamline Operations

…throughout your entire room and resource scheduling processes.

NFS Consultants will also be be on hand to show visitors to our booth the latest version of Rendezvous Workspace, the cutting-edge hot-desking and flexible workspace scheduling solution able to enhance your company’s green initiatives and save your organisation hundreds of thousands of pounds in property costs.

The advanced scheduling solution can be deployed with equal effectiveness in single sites and in organisations spanning multiple locations and time zones.

And there is another reason for coming to see us at the show; anyone who stops by will be given the opportunity to win an iPad. Don’t miss out, come to booth # 505 at IFMA World Workplace to see exactly what we’re talking about.

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