NFS Hospitality, the leaders in hospitality software solutions, are celebrating after the Manor of Groves Hotel and Golf Resort in Herts decided to implement their industry renowned RoomMaster software.

The move came as Manor of Groves decided to substitute their current PMS system for one that could manage their hotel, conference facilities and restaurant in one. The revolutionary roomMaster system worked to replace the existing Fidelio PMS, fully integrating the F&B side of the business with the front of house software. Allowing for all charges to be posted directly to both the guest folios and also the revenue departments, roomMaster ensures that end-of-day revenue accounting for the total resort operation is both simple and complete.

Set in 150 acres of beautiful Hertfordshire countryside, Manor of Groves enjoys great transport links with London and Stansted Airport and in addition to housing 80 luxurious bedrooms, boasts a state-of-the-art health, beauty and fitness centre. The hotel also has enviable conference facilities and a championship golf course.

As Manor of Groves is a large banquet and event facility and very popular for weddings, the Rendezvous banqueting module was also installed by the hospitality software specialists at NFS, so that all event bookings, contracts, function sheets and other communication can be sent directly from the software.

Dean Thompson, General Manager at Manor of Groves said, “The NFS suite of software, which we have used at another one of our properties, offers excellent value, and the company has been very supportive from a service point of view. We have managed to reduce the overall cost of operating our hospitality solutions and would be happy to recommend the roomMaster solution to other hotels with wide-ranging needs, from bedrooms to banqueting and events.

Dean continued: “Not only is roomMaster an excellent solution but it has also been integrated with the hotel’s Sage accounting solution, the telephone system and the televisions system.“

The hotel is also benefitting from the internet booking module, which offers them tremendous advantages such as:

  • Instant confirmation of room bookings through the website
  • The ability to up-sell services
  • Seamless integration with their website
  • Reduced administrative costs
  • No re-keying of data
  • Maximised yield rates and room rates
  • All bookings are in real time
  • All bookings are totally
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