You wouldn’t want your guests to go through this situation.

But imagine if they did: When they arrive at front desk, no-one seems to know who they are, and no-one has any idea when their room will be ready. A requested reservation for dinner has not been made, so they will have to find somewhere else to eat tonight.

Once they do get the go-ahead to go to their room, the guests find they’ve been put on the top floor, when they requested a ground-floor room. What’s more, the washbasin tap in the bathroom isn’t working.

roomMaster hotel management software enhances your front desk operations immensely.

Isn’t this scenario with the help of roomMaster a lot better? On arrival, your front desk staff greet your guests personally, because roomMaster has captured their data when they booked.

It’s stored their preferences, too, so you allocate them the perfect ground-floor room – and you can tell exactly when it is ready because housekeeping can use an app to notify front desk when a room has been cleaned. The housekeeper has also used a tablet to inform maintenance about the broken tap, and a repair is already underway.

The restaurant reservation has also been made when the guests booked online, and they’re all set for a luxurious and enjoyable evening.

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  • Download Brochure

      Take this opportunity to download your copy of the roomMaster brochure where you can find out how it can offer you the total solution for running your hotel.

      roomMaster offers a number of key benefits including:

      • Streamlining of all processes such as check in, reservations, housekeeping and billing
      • Commission free interfaces to channel management & GDS systems
      • A wide array of interfaces to EPOS systems, accounting systems, door locking systems, revenue management and movie systems
      • Value for money online booking engine
      • Comprehensive reporting for proactive decision making
      • Low ongoing cots and 7 days a week support

      Discover for yourself and download your copy today.

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    • Request Demo

        Complete the form today to secure your opportunity to arrange a short demonstration of the benefits of our hotel management software.

        On the demonstration you will discover:

        • How easy it is to make reservations and check availability with our intuitive tape chart
        • The sales and marketing benefits derived from guest history data
        • How the solution enables you to offer commission free internet bookings to your guests
        • The benefits for your management and housekeeping staff of our mobile reporting solution
        • The ways in which the solution interfaces to major GDS engines

        Please complete the form today and if there is a particular aspect of the solution you wish to see then please make a note in the comments section.

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      “Having worked in the events industry for over a decade, I have experience of using a variety of different systems but have found that the flexibility and functionality of Rendezvous, and the superb customer support offered by NFS Hospitality, cannot be matched elsewhere.”
      Jacqui Waby, Event Sales & Conferencing Manager, University of Manchester Incubator
      “The software is absolutely essential for our business. It runs faultlessly and reduces labour time, allowing staff more time for guests – something we pride ourselves on. ”
      Ben Genese, Manager, Tufted Duck
      “I’ve managed a number of hotels over the past eight years, and have installed roomMaster in all of them. It serves its purpose completely, and yet is flexible enough to adapt to different and individual properties. It has always suited my needs perfectly.”
      Peter Farquhar,General Manager, Forbury Hotel
      “roomMaster is quick, efficient and accurate, with many applications and reports that help us run our business. It works very well in-house and for online bookings, saving time and hassle.”
      Martin Simpson, Joint Co-Director, Micasa Aparthotel
      “We highly rate both the quality of the product and its reliability. We also appreciate the 24/7 back-up and the confidence of knowing that we will always receive a call back within a matter of minutes. That kind of service is invaluable.”
      Sabina Flaherty, Front Office Manager, Renvyle House
      United Kingdom USA South Africa Ireland Asia
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