Are you sure guests really want to come to your hotel?
Of course you are. But are you guilty of this scenario?
Because you don’t offer online bookings, your guests can’t make a reservation via your website or an online travel agent, so they simply go elsewhere.
At the same time, satisfied guests are checking out. They’ve had a good time, but you fail to capture their contact details – and you don’t know if you’ll ever see them back again.
With roomMaster sales and marketing software, the picture looks a lot different.
roomMaster enables you to provide your guests with effortless online booking, opening up a 24/7 opportunity to sell rooms, at an optimum rate, virtually commission free.
You can also work easily with multiple channel partners, maximising exposure for your hotel and maintaining rate parity automatically.
And guests who are leaving have already given roomMaster their contact information – roomMaster has even captured their preferences, such as vegetarian eating or a ground floor room. So once they have left, happy, with the help of roomMaster you can create targeted email offers that you know will appeal to them and bring them back through your doors again.
They can even buy friends and family giftcards for your hotel. roomMaster helps you create attractive and professional cards without having to pay a gift card processor, and they can even be used across multi-locations.
It all adds up to turning a new guest into a loyal guest – and to developing your revenue streams.