Club Membership Customer Relationship Management Software
Managing your customers well is the key to retaining them – and to driving up future revenue. Our IBS Customer Relationship Management Software (CRM) sales tool is the answer.
It’s the perfect communications register that not only offers targeted marketing campaigns but also makes automated follow-ups so you can generate more revenue.
IBS Customer Relationship Management Software Delivers:
Customer Retention
Reach members with targeted email campaigns that hit the mark every time
New Member Search
Go hunting – and keep an audit trail of the search
Better Communications
Track all incoming and outgoing club communications
Synchronised Emails
Communicate across your club
Automation
Customised triggers automatically action tasks and save time
Opportunities
Never miss a chance with automatic marketing follow-ups
Benefits of using IBS customer relationship management software
- Few types of organisation get more benefit from using customer relationship management software than a club – and that’s because customers and their care are at the heart of everything you do.
- By looking after your customers better – by knowing their profile, their preferences and their spending patterns – you create the kind of bespoke service that encourages their loyalty and retains them as members. In addition, it gives your staff the ability to upsell effectively because they know what your members like.
- When new prospects arise, you’ll never miss the chance to recruit new members, thanks to well-tracked searches and automated marketing follow-ups that are tailored to each lead’s preferences.
- In addition, this CRM will help to make sure your staff are well-informed at all times, thanks to effective emailing strategies that leave no-one out. It’s a great way to build team spirit and ensure every member of staff feels an essential part of the club, encouraging smooth operations an making sure everyone makes a full contribution to your business.