Hotel POS Hardware Options

Minimum requirements

Why do we have minimum requirements?

We have tested our software on the equipment specified here, and we certify roomMaster will work with systems meeting these minimum requirements. Your property management system is a mission-critical application, so choosing the appropriate equipment is important.

If you have any questions about these minimum requirements or would like a recommendation for a system purchase, feel free to contact us.

Computers

roomMaster Standard and Enterprise Editions do not require a dedicated server; however, if you are planning to purchase and use roomMaster.net, our Internet Reservation System, then a dedicated server PC running Windows Server 2008 R2/2012 or Windows 7 Professional is required. It is also recommended to have a server if you plan on having more than 3 workstations. Please see below for specific requirements for Premier Edition.

Workstation Minimum Requirements

For any existing PCs that will be running roomMaster:

Operating System

Windows 10 Pro, Windows 8 Pro/8.1 Pro, Windows 7 Professional
roomMaster 16.50 and higher will not work with Windows XP

* User Account Control (UAC) should be disabled.

Processor (CPU)

See Microsoft requirements for selected operating system

Memory (RAM)

2 Gb or higher (1 Gb for Windows 7)

Hard Drive

40 Gb or larger, 1 Gb of free space

Monitor

17″ flat panel (1024×768 or higher resolution) or larger

Backup Device

External USB hard drive or tape backup

When purchasing new, we recommend the following configuration:

Operating System

Windows 10 Pro

Processor (CPU)

1 GHz or faster

Memory (RAM)

4 Gb or greater

Hard Drive

250 Gb or greater

Backup Device

External USB hard drive or tape backup

Anti-virus software

Current subscription, configured to exclude TPS files.
Microsoft Security Essentials and Microsoft Forefront ARE NOT SUPPORTED.

Server Minimum Requirements
(larger installations and/or RM.NET)

For any existing SERVERS that will be used with roomMaster

Operating System

Windows Server 2012/2008 R2,
Windows Small Business Server 2011, 
Windows 10 Pro, Windows 8 Pro/8.1 Pro, Windows 7 Professional (see note below)

Processor (CPU)

See Microsoft requirements for selected operating system

Memory (RAM)

2 Gb or greater

Hard Drive

80 Gb or larger, 2 Gb of free space

Backup Device

External USB hard drive or tape backup

Remote Access

Windows Remote Desktop/Terminal Services or VNC
(for installation purposes only)

Premier Edition Server Minimum Requirements
(or when buying new server)

Operating System

Windows Server 2012/2008 R2,
Windows Small Business Server 2011, 
Windows 10 Pro, Windows 8 Pro/8.1 Pro, Windows 7 Professional (see note below)

Processor (CPU)

See Microsoft requirements for selected operating system

Memory (RAM)

2 Gb or greater

Hard Drive

2 drives REQUIRED. Recommended to have 2 PHYSCIAL drives rather than 2 partitions for speed and reliability (internal drives)
80 Gb or greater boot partition, plus
80 Gb or greater second physical drive

Backup Device

External USB hard drive or tape backup

Remote Access

Windows Remote Desktop/Terminal Services or VNC
(for installation purposes only)

Anti-virus software

Corporate/small business edition of Trend-Micro or Symantec with TPS files ignored
Microsoft Security Essentials is NOT SUPPORTED.

UPS (battery backup)

Capable of powering server hardware for at least 20 minutes (APC recommended)

Note about using
Windows 7/8/8.1/10 Pro for a dedicated server

A dedicated Windows 7 Professional, Windows 8/8.1 Pro, or Windows 10 Pro PC may be used as the server with the 10-user database license. This dedicated server PC cannot be used for any other purpose other than serving the roomMaster database and components. Specifications of the machine must follow all other Premier Edition Server Requirements.

If the number of database user-licenses is increased at a later time, a Windows Server operating system will be required and a reinstallation fee will apply.

Server Minimum Requirements
(larger installations and/or RM.NET)

For any existing SERVERS that will be used with roomMaster

Operating System

Windows Server 2012/2008 R2,
Windows Small Business Server 2011, 
Windows 10 Pro, Windows 8 Pro/8.1 Pro, Windows 7 Professional (see note below)

Processor (CPU)

See Microsoft requirements for selected operating system

Memory (RAM)

2 Gb or greater

Hard Drive

80 Gb or larger, 2 Gb of free space

Backup Device

External USB hard drive or tape backup

Remote Access

Windows Remote Desktop/Terminal Services or VNC
(for installation purposes only)

Premier Edition Server Minimum Requirements
(or when buying new server)

Operating System

Windows Server 2012/2008 R2,
Windows Small Business Server 2011, 
Windows 10 Pro, Windows 8 Pro/8.1 Pro, Windows 7 Professional (see note below)

Processor (CPU)

See Microsoft requirements for selected operating system

Memory (RAM)

2 Gb or greater

Hard Drive

2 drives REQUIRED. Recommended to have 2 PHYSCIAL drives rather than 2 partitions for speed and reliability (internal drives)
80 Gb or greater boot partition, plus
80 Gb or greater second physical drive

Backup Device

External USB hard drive or tape backup

Remote Access

Windows Remote Desktop/Terminal Services or VNC
(for installation purposes only)

Anti-virus software

Corporate/small business edition of Trend-Micro or Symantec with TPS files ignored
Microsoft Security Essentials is NOT SUPPORTED.

UPS (battery backup)

Capable of powering server hardware for at least 20 minutes (APC recommended)

Note about using
Windows 7/8/8.1/10 Pro for a dedicated server

A dedicated Windows 7 Professional, Windows 8/8.1 Pro, or Windows 10 Pro PC may be used as the server with the 10-user database license. This dedicated server PC cannot be used for any other purpose other than serving the roomMaster database and components. Specifications of the machine must follow all other Premier Edition Server Requirements.

If the number of database user-licenses is increased at a later time, a Windows Server operating system will be required and a reinstallation fee will apply.

“The support we have had from NFS has been tremendous, both during the installation and after. I’m really pleased I recommended roomMaster. It has made life so much easier for me, freed up time for other duties and enabled me to give more attention to our guests. ”
Marie Glanville , Receptionist, Gunton Arms

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