Operate

The EPoS ecosystem keeps day-to-day operations running smoothly. It handles payments, tracks sales, manages stock, monitors staff performance, and provides live dashboards so you always know exactly what’s happening in your business, even across multiple sites. It centralises and simplifies operations, saving time and ensuring your business thrives and is not held back.

Reporting

Real-time reporting gives management the visibility to act fast and improve performance across multiple venues. Data lands straight in the app, so managers can spot issues early and act fast - from sales and inventory to labour, comps, voids, and social sentiment.

A bad review can be resolved in seconds. Suspicious activity can be flagged immediately. It’s about moving from reactive to proactive and giving your team the tools to drive the business forward while keeping the customers returning again and again.

Key points:

Real-time alerts - enable management to act swiftly and proactively thanks to the mobile app. Managers can get updates even when off-site.
Enterprise-level reporting enables management to get a view of the whole group or at store level
Sales forecasting enables management to allocate the right amount of employees and save labour costs
They can view important KPIs such as net sales, labour percentage, number of voids and comps on a customisable dashboard
Receive automatic notifications when activity deviates from norms so you can address issues immediately
Manage and view performance metrics across multiple locations, aggregate high-level data, and drill down to individual checks or stations.
Table information -see which tables are occupied and how fast they are turning
Schedule predefined or custom reports to be automatically delivered to multiple recipients – like your daily sales report sent to your managers at 6 AM everyday.

Operational

First we’ll listen and understand your business. Then we’ll build a complete hospitality ecosystem that helps to run and grow the business. Key areas like inventory, analytics, loyalty, and ordering are streamlined, while automation handles routine tasks in the background. Your team stays focused on what matters most - delivering a great guest experience.

Key points:

Single EPoS platform - saves on training time and is consistent experience for staff
Inventory and Labour Management - Comprehensive back-office tools automate inventory tracking, purchasing, cash management, and employee scheduling. This helps reduce food and labour costs, minimise waste, and ensure optimal staffing levels.
Data Analytics and Reporting - Provides real-time data insights, sales reports, and business intelligence tools to facilitate data-driven decisions.
E-commerce and Loyalty Programs - Features for creating white-labeled websites and mobile apps, managing customer relationships, and implementing loyalty and email marketing campaigns to drive repeat business.
Self-Checkout and Kiosks - Offers next-generation self-checkout and self-ordering kiosk solutions designed to reduce operational costs, optimise labour allocation, and provide faster customer experiences.
Scalability - Cloud-based solutions are highly scalable, allowing businesses to expand from a single location to multi-establishment chains seamlessly.
Automation - Automates many mundane, time-consuming tasks (e.g., manual reporting, scheduling) to free up staff to focus on customer service and higher-value activities.

Kitchen Management

Our kitchen management approach brings order to chaos. Fully integrated with the EPoS, delivery, handheld, digital signage and mobile ordering platforms, it eliminates any errors that plague paper-based solutions.

Features such as load balancing reduce bottlenecks - even at peak times - and ensure consistency, fewer mistakes due to stress and even reduce energy costs. Food arrives at the pass faster, delighting customers and speeding table turns - a win-win.

Key points:

Fully integrated with POS and mobile handheld order tablets - fewer mistakes, orders processed immediately into the workflow
Improved guest experience- food arrives at the pass faster
Faster service = faster table turns
Frictionless and less error-prone than paper-based solutions - no jammed kitchen printers and no lost chits
Load balancing - evenly distributes orders between similar production stations, reducing cook times during your busiest hours.
Multi-language capabilities - instructions can be displayed in chef’s native language
Reduced food waste - staff are given clear instructions on prep
Process-driven - with high staff turnover in hospitality it is important to have clearly defined processes on food preparation. Also, for larger operators you can standardise across all sites
Bottom line - eliminates human error and increases efficiency

Inventory Management

Get real-time control of your stock with ingredients automatically deducted as items are sold. Track usage supplier details, and purchase history in one place to prevent shortages, cut waste, and make ordering effortless.

Accurate, up-to-date data strengthens menu costing and margin control. The result is tighter stock management, smarter purchasing, and stronger profitability across your operation.

Key points:

Leverage predictive analytics to forecast demand accurately, reducing waste and optimising inventory levels for maximum profitability.
Conduct inventory counts anytime, anywhere, using any device, facilitated by cloud technology.
Simplify the management of invoices and accounts payable with tools that automatically update received items and quantities, reducing manual labor and errors.
Monitor waste, theft, and inventory levels in real-time, ensuring efficient management and timely adjustments.
Identify your most and least profitable menu items with precise ingredient-by-ingredient cost breakdowns, allowing for strategic menu planning and pricing.
Minimise costs of goods sold (COGs) and enhance gross profit margins with powerful analytics and precise control over your inventory.
Access advanced reports and analytics for a deep dive into sales, expenses, purchasing, and menu profitability to make data-driven decisions.
Streamline your ordering process with an automated system that allows ordering from multiple suppliers through a central hub, eliminating the need for manual communications.
Reduce inventory costs - measure, control and reduce food expenses by understanding your top costs and highlighting key variances. Pinpoint areas of unnecessary spending and eliminate them.

Procure To Pay

Procure-To-Pay gives operators full control from ordering ingredients to paying suppliers. One structured workflow - purchase orders, goods received, invoice matching, and payment - eliminates errors, prevents over-ordering, and keeps supplier relationships consistent.

You get full visibility of committed spend before invoices arrive, tighter cost control, and clean, reliable audit trails. It protects margins, improves cash-flow forecasting and frees managers from admin so they can focus on service, food quality, and growth.

Key points:

Reduce time - order from multiple suppliers in seconds
A fully integrated solution that encompasses everything from purchase orders and invoicing to menu and recipe costing, along with allergen and nutritional analysis.
Streamlined procurement with an automated approval system that ensures efficiency and maintains control over purchase activities.
Accurate and timely reports to monitor spending versus sales, enabling proactive management of your gross profit targets.
Fully integrated with POS
Confirm delivery quantities directly within the system to ensure you only pay for what you receive, with additional features like price comparison to optimise purchasing decisions.
For large chains - orders can be tailored to specific site level
Multiple team members can order stock from a supplier and the system will consolidate this to one order per supplier - improving accuracy
Integrates with existing procurement platforms

Tipping

Tipping shouldn't be complicated. You want your staff to be fairly rewarded, and you need to stay fully compliant with HMRC rules - without the admin headache.

Our QR-code tipping solution makes the whole process effortless for you, your team, and your guests. Tips go straight to staff bank accounts, motivation stays high, and everything runs automatically in a way that’s transparent and 100% HMRC-compliant.

Customers love it too, as they feel their tip is going to the server they want to thank.

Key points:

Flawlessly integrates with your existing card machines or applications, ensuring that tips are directed straight to your staff without passing through business accounts.
Our sophisticated engine distributes tips directly to staff bank accounts, ensuring quick and fair disbursement based on custom sharing rules.
Integrated QR codes and links - our digital tipping system is built into daily service steps, making it easy for customers to leave tips.
Tax compliance made easy - tips are processed separately from business revenue, aligning with HMRC guidelines as cash equivalents, which simplifies tax obligations for staff.
Automated distribution engine - our sophisticated engine distributes tips directly to staff bank accounts, ensuring quick and fair disbursement based on custom sharing rules.
The automated nature of our tipping system reduces the time spent on manual processing and calculations, allowing staff to focus more on customer service and less on backend operations.
Direct and transparent distribution of tips increases staff motivation and satisfaction, as they receive full control over their earned tips, fostering a more engaged and productive workforce.

Accounting

Our accounting methodology brings all the financial touchpoints together - POS takings, card settlements, delivery payouts, supplier invoices, and bank transactions - and reconciles them automatically. Nothing goes missing, nothing is duplicated, and discrepancies surface early, reducing revenue loss and cutting fraud risk.

The result is clarity. Clean, reconciled data means reliable reporting, smoother month-end, and stronger cash-flow visibility. Operators can trust their numbers and make decisions with confidence, instead of chasing down discrepancies.

Key points:

Nightly close out is an onerous task - our solution automates this process
Seamless integration with POS - makes the task quicker
Eliminates the paper chase and Excel thanks to the automated cash up procedures
Receive nightly cashing up reports via email, providing comprehensive site-by-site analyses that may include forecasts, budgets, variances, and historical data.
Comprehensive cash tracking - manage all financial transactions including dEPoSits, account customers, petty cash, and complimentary services, ensuring thorough tracking and accountability.
Streamline your end-of-night procedures, allowing you and your staff to close out quickly and accurately, freeing up time for rest or preparation for the next business day.
Reduce the potential for human error with automated tools that ensure precise cash management and reporting.
Start each day informed with detailed financial performance insights, helping you make data-driven decisions for continuous improvement.
Simplify how you manage banking and financial reconciliations across different tender types, making it easier for your accounting team and enhancing financial control.

Reservations

Integrating reservations with the POS connects bookings, tables, and spend in one system. Reservations flow straight into the POS, giving teams live visibility of availability, guest preferences, and booking history for a smoother, more personalised service.

Because everything sits inside the POS, dEPoSits, prepayments, and spend are tracked automatically, while walk-ins and waitlists sync with real-time table status. The result is higher seat utilisation, tighter operational control, and stronger revenue visibility. Customers love to feel looked after, and that's what’s on offer.

Reservations

Key Points:

Connect with billions of guests by integrating with Google, Facebook, Instagram, and a global network of third-party booking channels, expanding your reach without incurring commission fees.
Enhance your restaurant's unique brand with customisable reservation widgets on your website, and offer online reservations in fourteen different languages.
Collect detailed guest information such as birthdays and dietary preferences to enrich your CRM, enabling more personalised guest interactions.
Accept secure digital payments for various transactions, including special events and large group bookings, directly through the reservation system.
Manage walk-ins efficiently with a virtual waitlist and integrated table management system, delivering accurate wait times and improving the guest experience.
Keep bookings within your restaurant group by sharing reservation data and table inventory across all properties, allowing guests to see availability in one unified search.
Automatically fill last-minute cancellations by alerting high-value guests, reducing lost revenue and improving seat utilisation.
Drive higher revenue and profitability by offering special experiences and upgrades, such as chef’s tasting menus or personalised cakes, directly within the booking flow.

Reporting

Key points:

Real-time alerts - enable management to act swiftly and proactively thanks to the mobile app. Managers can get updates even when off-site.
Enterprise-level reporting enables management to get a view of the whole group or at store level
Sales forecasting enables management to allocate the right amount of employees and save labour costs
They can view important KPIs such as net sales, labour percentage, number of voids and comps on a customisable dashboard
Receive automatic notifications when activity deviates from norms so you can address issues immediately
Manage and view performance metrics across multiple locations, aggregate high-level data, and drill down to individual checks or stations.
Table information -see which tables are occupied and how fast they are turning
Schedule predefined or custom reports to be automatically delivered to multiple recipients – like your daily sales report sent to your managers at 6 AM everyday.

Operational

Key points:

Single EPoS platform - saves on training time and is consistent experience for staff
Inventory and Labour Management - Comprehensive back-office tools automate inventory tracking, purchasing, cash management, and employee scheduling. This helps reduce food and labour costs, minimise waste, and ensure optimal staffing levels.
Data Analytics and Reporting - Provides real-time data insights, sales reports, and business intelligence tools to facilitate data-driven decisions.
E-commerce and Loyalty Programs - Features for creating white-labeled websites and mobile apps, managing customer relationships, and implementing loyalty and email marketing campaigns to drive repeat business.
Self-Checkout and Kiosks - Offers next-generation self-checkout and self-ordering kiosk solutions designed to reduce operational costs, optimise labour allocation, and provide faster customer experiences.
Scalability - Cloud-based solutions are highly scalable, allowing businesses to expand from a single location to multi-establishment chains seamlessly.
Automation - Automates many mundane, time-consuming tasks (e.g., manual reporting, scheduling) to free up staff to focus on customer service and higher-value activities.

Kitchen Management

Key points:

Fully integrated with POS and mobile handheld order tablets - fewer mistakes, orders processed immediately into the workflow
Improved guest experience- food arrives at the pass faster
Faster service = faster table turns
Frictionless and less error-prone than paper-based solutions - no jammed kitchen printers and no lost chits
Load balancing - evenly distributes orders between similar production stations, reducing cook times during your busiest hours.
Multi-language capabilities - instructions can be displayed in chef’s native language
Reduced food waste - staff are given clear instructions on prep
Process-driven - with high staff turnover in hospitality it is important to have clearly defined processes on food preparation. Also, for larger operators you can standardise across all sites
Bottom line - eliminates human error and increases efficiency

Inventory Management

Accurate, up-to-date data strengthens menu costing and margin control. The result is tighter stock management, smarter purchasing, and stronger profitability across your operation.

Key points:

Leverage predictive analytics to forecast demand accurately, reducing waste and optimising inventory levels for maximum profitability.
Conduct inventory counts anytime, anywhere, using any device, facilitated by cloud technology.
Simplify the management of invoices and accounts payable with tools that automatically update received items and quantities, reducing manual labor and errors.
Monitor waste, theft, and inventory levels in real-time, ensuring efficient management and timely adjustments.
Identify your most and least profitable menu items with precise ingredient-by-ingredient cost breakdowns, allowing for strategic menu planning and pricing.
Minimise costs of goods sold (COGs) and enhance gross profit margins with powerful analytics and precise control over your inventory.
Access advanced reports and analytics for a deep dive into sales, expenses, purchasing, and menu profitability to make data-driven decisions.
Streamline your ordering process with an automated system that allows ordering from multiple suppliers through a central hub, eliminating the need for manual communications.
Reduce inventory costs - measure, control and reduce food expenses by understanding your top costs and highlighting key variances. Pinpoint areas of unnecessary spending and eliminate them.

Procure To Pay

Key points:

Reduce time - order from multiple suppliers in seconds
A fully integrated solution that encompasses everything from purchase orders and invoicing to menu and recipe costing, along with allergen and nutritional analysis.
Streamlined procurement with an automated approval system that ensures efficiency and maintains control over purchase activities.
Accurate and timely reports to monitor spending versus sales, enabling proactive management of your gross profit targets.
Fully integrated with POS
Confirm delivery quantities directly within the system to ensure you only pay for what you receive, with additional features like price comparison to optimise purchasing decisions.
For large chains - orders can be tailored to specific site level
Multiple team members can order stock from a supplier and the system will consolidate this to one order per supplier - improving accuracy
Integrates with existing procurement platforms

Tipping

Tipping shouldn't be complicated. You want your staff to be fairly rewarded, and you need to stay fully compliant with HMRC rules - without the admin headache.

Customers love it too, as they feel their tip is going to the server they want to thank.

Key points:

Flawlessly integrates with your existing card machines or applications, ensuring that tips are directed straight to your staff without passing through business accounts.
Our sophisticated engine distributes tips directly to staff bank accounts, ensuring quick and fair disbursement based on custom sharing rules.
Integrated QR codes and links - our digital tipping system is built into daily service steps, making it easy for customers to leave tips.
Tax compliance made easy - tips are processed separately from business revenue, aligning with HMRC guidelines as cash equivalents, which simplifies tax obligations for staff.
Automated distribution engine - our sophisticated engine distributes tips directly to staff bank accounts, ensuring quick and fair disbursement based on custom sharing rules.
The automated nature of our tipping system reduces the time spent on manual processing and calculations, allowing staff to focus more on customer service and less on backend operations.
Direct and transparent distribution of tips increases staff motivation and satisfaction, as they receive full control over their earned tips, fostering a more engaged and productive workforce.

Accounting

Key points:

Nightly close out is an onerous task - our solution automates this process
Seamless integration with POS - makes the task quicker
Eliminates the paper chase and Excel thanks to the automated cash up procedures
Receive nightly cashing up reports via email, providing comprehensive site-by-site analyses that may include forecasts, budgets, variances, and historical data.
Comprehensive cash tracking - manage all financial transactions including dEPoSits, account customers, petty cash, and complimentary services, ensuring thorough tracking and accountability.
Streamline your end-of-night procedures, allowing you and your staff to close out quickly and accurately, freeing up time for rest or preparation for the next business day.
Reduce the potential for human error with automated tools that ensure precise cash management and reporting.
Start each day informed with detailed financial performance insights, helping you make data-driven decisions for continuous improvement.
Simplify how you manage banking and financial reconciliations across different tender types, making it easier for your accounting team and enhancing financial control.

Reservations

Key Points:

Connect with billions of guests by integrating with Google, Facebook, Instagram, and a global network of third-party booking channels, expanding your reach without incurring commission fees.
Enhance your restaurant's unique brand with customisable reservation widgets on your website, and offer online reservations in fourteen different languages.
Collect detailed guest information such as birthdays and dietary preferences to enrich your CRM, enabling more personalised guest interactions.
Accept secure digital payments for various transactions, including special events and large group bookings, directly through the reservation system.
Manage walk-ins efficiently with a virtual waitlist and integrated table management system, delivering accurate wait times and improving the guest experience.
Keep bookings within your restaurant group by sharing reservation data and table inventory across all properties, allowing guests to see availability in one unified search.
Automatically fill last-minute cancellations by alerting high-value guests, reducing lost revenue and improving seat utilisation.
Drive higher revenue and profitability by offering special experiences and upgrades, such as chef’s tasting menus or personalised cakes, directly within the booking flow.