About Us

At NFS, we are providing best of breed hospitality software services since 1994

As a Microsoft Gold Certified Partner, we help our 1,800 clients around the world run their hospitality businesses more efficiently, delivering a great guest experience.

As a private company, we are free to focus purely on providing excellent service and the great value solutions our clients demand and deserve.

It’s always our aim to develop long-term relationships with our clients and partners, and more than 60% of them have been with us for more than 10 years.

Our services are based on our popular Aloha restaurant EPoS software

Our clients – including multi-location hotel groups, restaurant chains and boutique hotels – use Aloha to smooth operations, reduce costs and drive up efficiency, as well as keeping their guests happy and loyal.

NFS across the world

We have busy offices in the UK, Ireland, India, South Africa and the USA, and also work with business partners as far afield as the Far East, Australia, Ireland and South Africa

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In developing our hospitality solutions and services, we have selected leading international software and hardware companies to work with, including NCR –the world’s No 1 EPoS provider – IBM, Dell, IQ Software, IBS Software, HP and Cisco.

The result is an internationally-responsive service that enables our experts to provide the most appropriate, practical and cost-effective solutions for our clients – wherever in the world they conduct business.

And because we know that operational issues do arise from time to time, our award-winning 24/7 global helpdesk is on hand 365 days a year to provide immediate help so you can get on with running your hospitality business

Why should you choose NFS Technology as your partner?

Capability

Our carefully-selected team has a huge level of experience and skill that we take care to develop continuously

Customer service

Our customer service wins awards, and you can be assured that help is always on hand whenever your organization needs it.

Trust

As a private company, we focus solely on you. We’re the technology partner you can rely on – completely.

Knowledge

We have a deep understanding both of your industry and of technological developments that can help you.

Reputation

Our 1,800 customers around the world include global brand leaders, and our long relationships with them are a testament to their satisfaction

Our Values

NFS have a simple company mission statement:

‘To ensure every customer recommends NFS products and services, without qualification’.

We care deeply about the things that matter to our clients and our own people.

We always uphold our values in relationships with each other, our clients and our suppliers.

Passion and commitment

To delivering great outcomes and excellent customer service to our clients

Loyalty and respect

To our clients and each other

Reliability and consistency

We have a deep understanding both of your industry and of technological developments that can help you.

Continuous improvement

to keep ourselves and our clients ahead of the game

Value for money

Our expert solutions are both innovative and affordable

Trust

The natural outcome of all our values