Aloha Next: EPoS Reimagined
Aloha Next is a reimagined enterprise EPoS, built from the ground up on a microservices, cloud-to-edge architecture with AI at its core.
It lets operators change what they need, when they need to, without disrupting service, whether you run one site or hundreds. With NFS, operators have one partner to supply, install, and support everything, from the first consultation to your busiest service.
One platform
Aloha Next is a single platform for multi-site operators who need central control without losing till speed. Its cloud-to-edge architecture gives head office one place to manage menus, pricing and devices across the estate. Critical services still run locally at each site, so service continues even if the internet connection drops. Because the platform is AI-native rather than AI-added, it does more than report on what has already happened. It spots what's coming, recommends the next move, and, if you allow it, acts on that recommendation for you.
Key points:
- Reimagined technology: a cloud-to-edge architecture that combines central control with local speed
- AI native: proactive AI agents make informed recommendations and act on them
- Built for always-on operations: critical services run locally, so sites keep taking payments when the internet drops, and self-healing software recovers from faults automatically
- Reduced downtime: a modular design lets you deploy updates with no interruption to service
- Lower total cost of ownership: cut the spend you carry separately today on extra licences, a separate security stack, hardware refreshes and the overhead of keeping it all running.
AI in Action
AI isn't a bolt-on in Aloha Next. It runs through the whole platform, taking on the busywork that slows teams down across your estate. It can build marketing and loyalty campaigns in minutes and keep stock in sync across every channel. It also monitors operator performance: it spots demand trends, generates reports, and suggests fixes before small issues become costly ones. The result is an EPoS that helps operators act on opportunities, not just record transactions.
Key points:
- Campaigns in one workflow: AI agents create content, promotions and marketing campaigns across every channel in one workflow
- Scale in minutes: AI-created menus and campaigns go live across every site in minutes, not days
- Maximise revenue: the AI spots demand trends, adjusts pricing and offers substitutions when stock runs low, so you never miss a sale
- Seamlessly integrate third-party apps: an API-first approach means Aloha Next works with the apps you already use
- Stock in sync across every channel: AI agents keep stock levels aligned across front of house, kiosk, delivery and drive-through
- Say goodbye to “busy work”: Aloha Next surfaces problems and solves them. For a slow seller, it suggests menu copy and pricing, then builds the campaign.
User Experience
Aloha Next is built to be easy to use from day one. Operators can set up screens, buttons, and menus to match how they serve, and tasks that used to take several steps are now quicker and simpler. Complex operations, such as building a customised pizza or a large group order, take just a few taps, with less room for error. And because the interface is the same on EPoS, kiosk and handheld, the team only has to learn it once.
Key points:
- Highly configurable interface: set up screens, buttons and menus to match your menu and service style
- Advanced combo management: build and manage combos with ease, and auto-combo applies the right deal automatically
- No more re-keying modifiers: staff enter modifiers once, so orders are faster and more accurate
- Every order in one place: orders from front of house, kiosk, delivery and drive-through appear on one screen
- Complex orders made simple: large or heavily customised orders take fewer taps to build and are easier to check
- One experience on every device: the same interface on kiosk, POS and handheld, so staff learn it once and work anywhere.
Staff Experience
Hospitality teams have enough to juggle, and the right EPoS should make their shifts easier, not harder. Aloha Next takes repetitive admin off the team's plate, with routine checks and reports running automatically in the background. New starters get up to speed quickly thanks to an intuitive interface. Shift handovers run more smoothly because everyone can see open orders and outstanding issues at a glance. Less time on the system means more time with guests.
Key points:
- Removes friction: fewer steps and fewer workarounds so that staff can focus on hospitality
- Quick to learn: an intuitive interface gets new starters up to speed in less time
- Less admin, more service: routine checks and reports run automatically, so staff spend more time with guests
- Smoother shift handovers: the next shift sees open orders and outstanding issues at a glance.
Customer Experience
Every improvement behind the counter shows up for your guests too. Orders reach the kitchen instantly, so guests wait less. Live stock levels keep menus accurate, so nobody is told their choice has sold out. The same menu, prices, and deals apply at the counter, kiosk, app, and delivery, so guests get a consistent experience no matter how they order. Add AI recommendations for relevant items and add-ons, and every order becomes a chance to delight the guest and increase average spend.
Key points:
- Faster, more reliable service: orders reach the kitchen instantly, so guests wait less
- Smarter recommendations: AI suggests relevant items and add-ons for each order
- Improved stock availability: live stock levels keep menus accurate, so guests aren't offered items that have run out
- Consistent omnichannel experience: the same menu, prices and deals at the counter, kiosk, app and delivery.
Multi-site operations
Running a multi-site estate means keeping the brand consistent while meeting each location's needs. Aloha Next gives operators central control over every restaurant, device and menu from one management platform. Each site still runs the workflows that suit its format, whether that's cashier, kiosk, drive-through or handheld. Operators can publish changes to chosen sites in real time and roll them back in minutes if needed. Because each site runs independently, a problem at one location never brings down the rest of the estate.
Key points:
- One management platform: see every restaurant, device, menu and operational issue across the estate
- Real-time publishing: changes reach selected sites immediately, without needing to refresh the POS
- Configurable by location: the same system runs cashier, kiosk, drive-through and handheld workflows by site or shift
- AI across the estate: flags site-level issues such as stock spoilage and recommends a fix
- Targeted deployment: roll out items, pricing and promotions to chosen groups, regions or single sites
- Fast rollback: reverse a change across selected sites in minutes if something goes wrong
- Estate-wide order visibility: track past, current and future orders from POS, kitchen, online, delivery and aggregators
- No single point of failure: an outage at one site never affects the rest of the estate.
One platform
Aloha Next is a single platform for multi-site operators who need central control without losing till speed. Its cloud-to-edge architecture gives head office one place to manage menus, pricing and devices across the estate. Critical services still run locally at each site, so service continues even if the internet connection drops. Because the platform is AI-native rather than AI-added, it does more than report on what has already happened. It spots what's coming, recommends the next move, and, if you allow it, acts on that recommendation for you.
Key points:
- Reimagined technology: a cloud-to-edge architecture that combines central control with local speed
- AI native: proactive AI agents make informed recommendations and act on them
- Built for always-on operations: critical services run locally, so sites keep taking payments when the internet drops, and self-healing software recovers from faults automatically
- Reduced downtime: a modular design lets you deploy updates with no interruption to service
- Lower total cost of ownership: cut the spend you carry separately today on extra licences, a separate security stack, hardware refreshes and the overhead of keeping it all running.
AI in Action
AI isn't a bolt-on in Aloha Next. It runs through the whole platform, taking on the busywork that slows teams down across your estate. It can build marketing and loyalty campaigns in minutes and keep stock in sync across every channel. It also monitors operator performance: it spots demand trends, generates reports, and suggests fixes before small issues become costly ones. The result is an EPoS that helps operators act on opportunities, not just record transactions.
Key points:
- Campaigns in one workflow: AI agents create content, promotions and marketing campaigns across every channel in one workflow
- Scale in minutes: AI-created menus and campaigns go live across every site in minutes, not days
- Maximise revenue: the AI spots demand trends, adjusts pricing and offers substitutions when stock runs low, so you never miss a sale
- Seamlessly integrate third-party apps: an API-first approach means Aloha Next works with the apps you already use
- Stock in sync across every channel: AI agents keep stock levels aligned across front of house, kiosk, delivery and drive-through
- Say goodbye to “busy work”: Aloha Next surfaces problems and solves them. For a slow seller, it suggests menu copy and pricing, then builds the campaign.
User Experience
Aloha Next is built to be easy to use from day one. Operators can set up screens, buttons, and menus to match how they serve, and tasks that used to take several steps are now quicker and simpler. Complex operations, such as building a customised pizza or a large group order, take just a few taps, with less room for error. And because the interface is the same on EPoS, kiosk and handheld, the team only has to learn it once.
Key points:
- Highly configurable interface: set up screens, buttons and menus to match your menu and service style
- Advanced combo management: build and manage combos with ease, and auto-combo applies the right deal automatically
- No more re-keying modifiers: staff enter modifiers once, so orders are faster and more accurate
- Every order in one place: orders from front of house, kiosk, delivery and drive-through appear on one screen
- Complex orders made simple: large or heavily customised orders take fewer taps to build and are easier to check
- One experience on every device: the same interface on kiosk, POS and handheld, so staff learn it once and work anywhere.
Staff Experience
Hospitality teams have enough to juggle, and the right EPoS should make their shifts easier, not harder. Aloha Next takes repetitive admin off the team's plate, with routine checks and reports running automatically in the background. New starters get up to speed quickly thanks to an intuitive interface. Shift handovers run more smoothly because everyone can see open orders and outstanding issues at a glance. Less time on the system means more time with guests.
Key points:
- Removes friction: fewer steps and fewer workarounds so that staff can focus on hospitality
- Quick to learn: an intuitive interface gets new starters up to speed in less time
- Less admin, more service: routine checks and reports run automatically, so staff spend more time with guests
- Smoother shift handovers: the next shift sees open orders and outstanding issues at a glance.
Customer Experience
Every improvement behind the counter shows up for your guests too. Orders reach the kitchen instantly, so guests wait less. Live stock levels keep menus accurate, so nobody is told their choice has sold out. The same menu, prices, and deals apply at the counter, kiosk, app, and delivery, so guests get a consistent experience no matter how they order. Add AI recommendations for relevant items and add-ons, and every order becomes a chance to delight the guest and increase average spend.
Key points:
- Faster, more reliable service: orders reach the kitchen instantly, so guests wait less
- Smarter recommendations: AI suggests relevant items and add-ons for each order
- Improved stock availability: live stock levels keep menus accurate, so guests aren't offered items that have run out
- Consistent omnichannel experience: the same menu, prices and deals at the counter, kiosk, app and delivery.
Multi-site operations
Running a multi-site estate means keeping the brand consistent while meeting each location's needs. Aloha Next gives operators central control over every restaurant, device and menu from one management platform. Each site still runs the workflows that suit its format, whether that's cashier, kiosk, drive-through or handheld. Operators can publish changes to chosen sites in real time and roll them back in minutes if needed. Because each site runs independently, a problem at one location never brings down the rest of the estate.
Key points:
- One management platform: see every restaurant, device, menu and operational issue across the estate
- Real-time publishing: changes reach selected sites immediately, without needing to refresh the POS
- Configurable by location: the same system runs cashier, kiosk, drive-through and handheld workflows by site or shift
- AI across the estate: flags site-level issues such as stock spoilage and recommends a fix
- Targeted deployment: roll out items, pricing and promotions to chosen groups, regions or single sites
- Fast rollback: reverse a change across selected sites in minutes if something goes wrong
- Estate-wide order visibility: track past, current and future orders from POS, kitchen, online, delivery and aggregators
- No single point of failure: an outage at one site never affects the rest of the estate.
