Hotels

Fast and efficient service Loyal returning clientele
Thriving business

Hotel POS in a core platform to deliver a fully integrated F&B ecosystem integrating revenue, stock, labour and guest loyalty, all fully integrated with the hotel PMS

HOSPITALITY EPoS THAT JOINS ALL THE DOTS

“We now benefit from a vastly improved speed of service”

Working with NFS on the implementation of a new EPOS has been very positive. They’re knowledgeable and have a great approach to working with clients on the journey to a new F&B system. We now benefit from a vastly improved speed of service; orders can be taken at tablets with no need for manual processes. The new NFS solution even speeds up the payment process, ideal for our guests, including simple charging to their room.
Ian Mitchell Group IT Manager, The Cornwall Hotel Collection
Members

The experience of the inner layers of management at NFS is that they’ve been in the game for a long time, seen a lot of installs, and understand the pressures we’re under as customers.
Rocky Wilder-Conrad-Banks Director of IT, Rhubarb Hospitality Collection
Members

NFS has helped BrewDog grow across the globe as far as Brisbane, as far west as Las Vegas, and have been pivotal in every bar that we've worked in.
Rob Woolford Food, Beverage & Systems Director - BrewDog Bars
Members

It all just works really, really, really well. And as I said, we’ve been with others and we’ve looked at others and nothing compares.
Travis Toyne Commercial Director - Chilled Pubs
Members

What amazes me every time I speak to them is that there isn’t anything they haven’t done or cannot do.
Steven Littlefair Restaurants Purchasing & Control Manager - Fenwick
Members

“We now benefit from a vastly improved speed of service”

Working with NFS on the implementation of a new EPOS has been very positive. They’re knowledgeable and have a great approach to working with clients on the journey to a new F&B system. We now benefit from a vastly improved speed of service; orders can be taken at tablets with no need for manual processes. The new NFS solution even speeds up the payment process, ideal for our guests, including simple charging to their room.
Ian Mitchell Group IT Manager, The Cornwall Hotel Collection
Members
The experience of the inner layers of management at NFS is that they’ve been in the game for a long time, seen a lot of installs, and understand the pressures we’re under as customers.
Rocky Wilder-Conrad-Banks Director of IT, Rhubarb Hospitality Collection
Members
NFS has helped BrewDog grow across the globe as far as Brisbane, as far west as Las Vegas, and have been pivotal in every bar that we've worked in.
Rob Woolford Food, Beverage & Systems Director - BrewDog Bars
Members
It all just works really, really, really well. And as I said, we’ve been with others and we’ve looked at others and nothing compares.
Travis Toyne Commercial Director - Chilled Pubs
Members
What amazes me every time I speak to them is that there isn’t anything they haven’t done or cannot do.
Steven Littlefair Restaurants Purchasing & Control Manager - Fenwick
Members

Hotel EPoS integrated with your PMS, that joins all the dots

NFS brings together best‑in‑class hotel technology to deliver a fully connected EPoS ecosystem. Our Managed Service takes the first call and coordinates suppliers, so your team can stay focused on guests, not tech issues.

Keep your service fast, consistent, and guest‑ready across your entire hotel operation. Our EPoS platform connects revenue, stock, labour, loyalty, and PMS into a single seamless system, tailored to how your hotel business operates.

You get real support from experienced hospitality people, available 24/7, 365 days a year. No bots, no scripts, just experts who understand the pressure of a live hotel environment.

There are many dots to join in hotel operations – and with 30 years of experience, NFS connects them with the industry knowledge, wisdom, and confidence.

Your people, empowered.

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Order

Save time and reduce waste - it’s why you’re reading this, isn’t it?

Accuracy, speed and flexibility are what customers rightly expect. After we’ve truly understood your unique hospitality environment, we’ll provide you with an EPoS system that delivers at every level.

It’ll mean you're happy and profitable, and crucially, your customers love the experience and come back again soon.

Order
Tableside ordering
Omnichannel ordering
Order channel integration
Operate

Operate

“Such a great, personal service from NFS”

The EPoS ecosystem keeps day-to-day operations running smoothly. It handles payments, tracks sales, manages stock, monitors staff performance, and provides live dashboards so you always know exactly what's happening in your business, even across multiple sites. It centralises and simplifies operations, saving time and ensuring your business thrives and is not held back.

Operational
Real-time menu updates
Tipping
Kitchen management
Inventory management
Procure to pay
Reporting
Accounting

Grow

Growing the business needs more than gut instinct - you’ll need to actually see what is happening across your business landscape in real-time. Wouldn't you also love to see what’s happening at your competitors too?

That’s where connected data earns its keep. With live insight into sales, labour, customer behaviour, and performance across every site, you can spot trends faster, make smarter decisions, and stay one step ahead of the competition.

With NFS you get clear up-to-date data at your fingertips so you can price confidently, target the right customers, and scale with certainty - not guesswork.

Grow
Loyalty programmes
Gift cards
Marketing
Feedback
Data analysis
AI nurture
Integrate

Integrate

What if every element of your hospitality business was able to work together all of the time?

That’s exactly what NFS delivers: a joined-up hospitality ecosystem with every sector working in tandem for an altogether more efficient, streamlined and profitable business.

We don’t believe in one-size-fits-all – your business is unique, so your EPoS ecosystem should be too. We’ll design and integrate a system that works specifically for your needs. One system with endless variations, seamlessly integrated and tailored to your business.

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Ordering integrations
Reservation integrations
Accounting integrations
Hotel PMS integrations
Labour integrations
Business Analytics integrations

Implement

Nothing is ever simple in the tech space!

We know that things don’t always run perfectly first time; that’s why we run tests and pilots that simulate real service so we can resolve any issues before full deployment. And if something still isn’t working seamlessly? We’ll be right there (onsite!) at the end of the line to put it right.

Implement
Implementation strategies 
Hardware and software
Rollout processes
Training
Support

Foresight...

Industry insights from the NFS team

Hotel integrations - what can NFS provide? arrow
Hotel integrations - what can NFS provide?

NFS’ COO Laura Raccanello chats with Jack Holt, Account Executive, about how the Hotel EPoS now integrates like never before, offering hotel management new levels of control and insight.

Installs and transitions to new EPoS arrow
Installs and transitions to new EPoS

NFS’ Chairman, Luis Desouza, and Taylor Szabo, Head of EPOS Projects, discuss the challenges clients face during the install stage of a new EPoS.

Discovery and demo arrow
Discovery and demo

Dan Smith, Chief Revenue Officer, and Jack Holt, Account Executive, discuss the importance of understanding our clients’ needs in the initial call and how our consultative approach can help them choose the correct future-proofed solution.

Payment trends in hospitality arrow
Payment trends in hospitality

Dan Smith, Chief Revenue Officer, and Laura Raccanello, COO, explore the impact of new technologies such as QR code ordering and payments on the guest experience.

Beyond payments: Integrated tech stack arrow
Beyond payments: Integrated tech stack

Dan Smith, Chief Revenue Officer, and Jack Holt, Account Executive, highlight how payment systems have become the backbone of the integrated tech stack and their role in customer experience and data analytics.

Hotel integrations - what can NFS provide?

NFS’ COO Laura Raccanello chats with Jack Holt, Account Executive, about how the Hotel EPoS now integrates like never before, offering hotel management new levels of control and insight.

Installs and transitions to new EPoS

NFS’ Chairman, Luis Desouza, and Taylor Szabo, Head of EPOS Projects, discuss the challenges clients face during the install stage of a new EPoS.

Discovery and demo

Dan Smith, Chief Revenue Officer, and Jack Holt, Account Executive, discuss the importance of understanding our clients’ needs in the initial call and how our consultative approach can help them choose the correct future-proofed solution.

Payment trends in hospitality

Dan Smith, Chief Revenue Officer, and Laura Raccanello, COO, explore the impact of new technologies such as QR code ordering and payments on the guest experience.

Beyond payments: Integrated tech stack

Dan Smith, Chief Revenue Officer, and Jack Holt, Account Executive, highlight how payment systems have become the backbone of the integrated tech stack and their role in customer experience and data analytics.

Book your discovery call and demo

If we’re really going to help you, we’ll need to listen and understand your unique challenges.

It’s only when we truly understand your business and your aspirations for growth that we can deliver a hospitality tech stack that truly delivers.

With NFS, you don’t just get technology – you get a partner invested in your success.

or send us your details and we’ll be in touch

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    Testimonials

    The experience of the inner layers of management at NFS is that they’ve been in the game for a long time, seen a lot of installs, and understand the pressures we’re under as customers.
    Rocky Wilder-Conrad-Banks
    Rocky Wilder-Conrad-Banks
    NFS has helped BrewDog grow across the globe as far as Brisbane, as far west as Las Vegas, and have been pivotal in every bar that we've worked in.
    Rob Woolford
    Food, Beverage & Systems Director - BrewDog Bars
    It all just works really, really, really well. And as I said, we’ve been with others and we’ve looked at others and nothing compares.
    Travis Toyne
    Commercial Director - Chilled Pubs
    What amazes me every time I speak to them is that there isn’t anything they haven’t done or cannot do.
    Steven Littlefair
    Restaurants Purchasing & Control Manager - Fenwick
    Rocky Wilder-Conrad-Banks
    Rob Woolford
    Travis Toyne
    Steven Littlefair

    Frequently Asked Questions

    Which hotel PMS solutions do you integrate with?

    We integrate with many leading hotel PMS solutions, including Mews, Oracle OPERA and Fidelio, Cloudbeds, Infor, Protel, Maestro and Amadeus. These integrations connect your hotel’s hospitality EPOS and property management systems, enabling restaurant, bar and room-service charges to be posted directly to the guest’s folio.

    By connecting the two systems, hotels can reduce manual data entry, improve billing accuracy and give authorised teams a clearer view of guest spending. The integration can also support guest verification, revenue reporting and smoother reconciliation across departments and outlets.

    Our team will assess your existing PMS, operational requirements and hotel infrastructure before recommending the most suitable integration approach. This helps ensure the hospitality epos system works effectively for a single property, a multi-outlet hotel or an entire hotel group.

    Watch our video to discover how NFS approaches hotel PMS integration and helps create a connected hotel technology ecosystem.

    A hotel POS system should connect the front desk and F&B in one place. The essentials are a two-way PMS interface for real-time room status and clean folio posting, multi-outlet support across restaurant, bar, room service and events, table management, handheld ordering and kitchen display screens.

    Look for integrated payments, real-time stock control, and consolidated reporting across venues. Offline resilience matters too – the system should keep trading if the network drops.

    A single system will run every outlet, including restaurant, bar, room service, spa, poolside and conference space, with menus, pricing, tax rules and staff permissions configured independently for each venue, while sharing one product and guest database underneath. Charges from any outlet post to the same guest folio, and items can be transferred or bills consolidated across venues.

    Sales, stock and reporting data is consolidated across the entire estate, providing one clear, centralised view. Management can view trading at group level, compare outlets side by side, or drill into a single site for covers, gross profit and staff performance, without maintaining separate systems or reconciling data manually.

    NFS supports the integration after installation. We provide a range of comprehensive integration, implementation and support services. We take ownership of and support all the solutions we provide for our clients ensuring that they have total peace of mind. 

    Our approach is proactive not reactive –  we provide ongoing monitoring, regular health checks, preventative maintenance, software updates, and improvement recommendations. What’s more, we provide a single point of contact – no need to juggle multiple suppliers as we take care of everything.

    Yes. A hotel group can use one EPOS platform across all its properties while connecting each hotel to its own property management system. Each integration is configured separately, allowing transactions such as restaurant, bar and room-service charges to be posted directly to the correct guest account.

    The group can still benefit from centralised EPOS reporting, menu management and sales oversight, even when different PMS systems are used. Compatibility should be confirmed for each property, as some systems connect directly while others may require an approved integration partner or middleware.

    Charges from restaurants, bars and room service are posted directly to the guest’s PMS folio in real time, providing front-desk teams with an accurate, up-to-date view of guest spending and eliminating manual data entry.

    When the EPOS and PMS are integrated, authorised staff can use guest information to recognise returning visitors, remember dietary requirements, note preferred food and drinks, acknowledge special occasions and tailor recommendations. This helps teams provide a warmer, more consistent experience across restaurants, bars, room service and other hotel outlets.

    Yes. An integrated solution automatically transfers sales, payments and room charges between the EPOS and PMS, helping keep totals aligned. This reduces manual reconciliation, prevents data-entry errors and makes end-of-day reporting faster and more accurate.

    Every folio posting can be recorded with key details such as the date and time, outlet, transaction value, guest room, staff member and posting status. Adjustments, voids and refunds can also be tracked, giving management clear visibility and accountability for each transaction.

    Hotel management can view food and beverage revenue from restaurants, bars, room service and other outlets in one centralised system. This provides a clear, up-to-date picture of performance across individual outlets, properties or the entire hotel group.

    Sales, revenue, payment and operational data can be exported or integrated with accounting platforms such as Sage, Xero and QuickBooks, and business intelligence tools such as Microsoft Power BI and Tableau. This reduces manual data entry and provides clearer insights into performance across outlets, hotels and the wider group.

    We begin by reviewing your existing hotel POS, operational workflows, outlets, data and integrations. NFS then creates a structured migration plan covering restaurants, bars, room service, events and other revenue centres, as well as menus, payments, hardware and PMS integration.

    Our experienced team manages configuration, data transfer, testing and staff training to minimise disruption to guests and hotel operations. The rollout can be phased by outlet or property, with go-live support to ensure room charges, folio postings and reporting work smoothly from day one.