Whether you’re a small local cafe or part of a large corporate chain, staff shortages have become a nationwide problem affecting the entire hospitality industry. Maintaining exceptional service quality and a strong customer experience without the right team in place is a huge challenge, especially in an environment where you need all hands on deck.
At NFS Hospitality, we’ve been providing innovative restaurant technology solutions to some of the world’s leading hospitality operators for more than 25 years. Our platforms are designed to increase revenue, streamline operations, and improve the experience of every customer who walks through your doors. We understand the complex challenges hospitality businesses face today, including staff shortages. Thankfully, our unique hospitality EPOS systems are both practical and powerful solutions.
Read on to discover how our restaurant EPOS software solutions can help you manage operations and support your team, all without compromising on standards.
According to UKHospitality, there are approximately 132,000 vacancies in the hospitality and leisure sector, 48% above pre-pandemic levels. This eye-opening statistic is just one of many that highlight a sector still scrambling to fill critical roles, particularly in front-of-house and kitchen positions.
The impact is felt across the board. Many restaurants and cafes are being forced to deliver inconsistent service, endure longer wait times, or even reduce their opening hours. And all this is happening in an era where customer experience and online feedback are more influential than ever. Falling short on service isn’t an option.
Fortunately, technology can now work with us rather than against us. And that’s where hospitality EPOS becomes a real game-changer.
Hospitality EPOS systems of today, such as those at NFS Hospitality, are far more advanced than simple payment processors. They serve as the digital backbone of a restaurant, connecting and centralising activity across all teams. With one powerful platform, staff can manage everything from inventory to order taking, staff scheduling and real-time reporting.
These systems integrate with tools for stock control, staff rotas, online ordering, customer loyalty programmes and detailed analytics. This connectivity eliminates the need for multiple disconnected systems, reduces manual effort and helps keep everyone on the same page.
If you’re one of the many businesses in hospitality struggling with staffing, the benefits of hospitality EPOS are significant. By simply automating routine tasks and providing instant visibility across all operations, your teams can do more with less, supporting better service, faster decision-making and a smoother overall experience.
Hospitality EPOS systems take the pressure off your team by automating daily tasks, helping to improve accuracy and speed. These include:
With staffing challenges at an all-time high in the hospitality industry, it’s more important than ever to support your team and keep operations running smoothly. This is where clear communication becomes invaluable.
Fortunately, hospitality EPOS systems help prevent mistakes by seamlessly connecting front and back of house, ensuring order updates and changes are instantly shared. Additionally, staff scheduling tools empower managers to plan rotas based on demand trends drawn from their data. Altogether, this reduces stress for both management and staff, improves coordination between teams, and minimises operational bottlenecks.
High staff turnover means fast onboarding is essential. Thankfully, NFS’s hospitality EPOS system is designed with this in mind. Its intuitive and simple interface helps new staff gain confidence quickly, reducing the time management needs to spend on hands-on supervision.
In hospitality, delivering a consistent brand experience with every customer interaction is crucial, especially when staffing is limited. At NFS Hospitality, our EPOS solutions have been built to support this by streamlining operations and easing pressure on your team. Depending on your service model, digital ordering options such as kiosks, mobile apps, or at-table ordering allow guests to order independently, increasing speed and efficiency.
Paired with quicker turnaround times and fully integrated service tools, hospitality EPOS systems help maintain high standards, strong customer satisfaction, and repeat business, even with smaller teams.
At NFS Hospitality, we are dedicated to empowering your business in the fast-paced hospitality industry. Our EPOS systems are designed for today’s challenges and tomorrow’s demands, offering scalable solutions for restaurants, hotels, and multi-site operations. With over 25 years of experience, we provide intuitive platforms that streamline operations, reduce waste, and enhance staff efficiency, allowing your team to focus on delivering exceptional guest experiences. Our UK-based support and integrated technologies ensure you have the tools to grow confidently and stay ahead.
Choosing NFS Hospitality means partnering with a team committed to your success, offering reliable, innovative, and expert solutions. Discover how our technology can support your success by visiting our page on restaurant epos systems.
