Order
Save time and reduce waste – it’s why you’re reading this, isn’t it?
Accuracy, speed and flexibility are what customers rightly expect. After we’ve truly understood your unique hospitality environment, we’ll provide you with an EPoS system that delivers at every level.
It’ll mean you’re happy and profitable, and crucially, your customers love the experience and come back again soon.
Tableside ordering
Handheld ordering ensures that your guests receive efficient and accurate service while enabling your staff to easily manage multiple tables.
QR code ordering and pay at table provides a great experience for customers looking for convenience.
With full integration to the POS and kitchen management system, your wait staff can dedicate their time to serving customers. Overall, service is considerably faster.
Table turns are faster. Faster table turns = more customers served=more profit.
Key points:
- Mobile devices eliminate errors as not relying on paper chits and bad handwriting
- Faster service as orders go straight through to the POS and kitchen display from the device
- We offer a choice of hardware including iPads and Orderman
- Faster service means faster table turns = more profit
- Convenient for guests - they can order and pay and go on their mobile device
- Increased revenue - the handheld terminals make upselling easy while the QR ordering tends to increase average order size
- Labour saving - staff can serve more guests
- Improved customer service - staff are present on the floor, not running back and forth to the kitchen
At counter ordering
Our solutions are built for the most demanding quick service environment to ensure that operators can bust queues without compromises.
Integration with digital menu boards, kiosks, kitchen management systems, mobile ordering and online ordering enables you to streamline the ordering and delivery process while back office operations, such as labour scheduling, are taken care of automatically.
Our at counter ordering solution provides the complete hardware and software ecosystem for operators looking to streamline operations, improve the diner experience and increase profitability.
Key points:
- Our enterprise solution enables multi-site fast-food operators to instantly update menus with centralised menu and pricing management at the touch of a button across all their sites
- Our own label online ordering solution enables operators to offer customers their own dedicated app and reduce third-party fees
- Integration with digital signage enables operators to dynamically promote best sellers and LTOs with digital signage
- Improve customer service - dedicated customer-facing displays improve order accuracy
- Easily create custom combos to reflect your menu and speed up order taking
- Integration with third party delivery apps sent directly to the EPoS and kitchen management for efficient service and reduce wait times
- Email, loyalty and social media marketing enables you to keep connected with diners and increase spend
- QR code ordering and at-table payment offers a convenient diner experience while increasing the frequency of table turns
- Streamline your delivery operation - all orders can be seen at a glance on one screen
- Integration with labour and payroll to maximise efficiency and profits
Kiosk ordering
Smash wait times with intuitive self-ordering kiosks that keep service flowing.
Customers get a smooth ordering and payment experience, with the freedom to choose whether they’re dining in or taking away. Everything feeds into your EPoS and kitchen management system, reducing delays and keeping orders on track, while built-in prompts help you boost revenue with special offers and combo deals.
Key points:
- Faster customer service - integrated with POS and KDS
- Tailor your service with the option to display kiosk-specific menus, accommodating different service preferences like dine-in or take-out.
- Designed for ease of use, the kiosk allows customers to confidently place orders and make payments, streamlining the ordering process.
- Our kiosk is seamlessly integrated with the EPoS, supporting features such as upsell opportunities, split modifiers, gift card payments, and loyalty rewards.
- The kiosk offers extensive branding capabilities, including the ability to display custom background images, videos, full-sized product images, and branded fonts and colours.
- Labour efficiency - fewer order-taking staff - they can focus on service
- Upsell opportunities - prompts user with upgrades and special offers
- Integrates with digital signage - creating a unified customer experience
- Great customer experience - they can order at their own pace
Omnichannel ordering
Customers want to order whenever and however it suits them.
With true omni-channel ordering you can offer the same smooth experience whether they are using the app, website, by QR codes, or at a kiosk.
Everything feeds straight into your EPoS and kitchen management system, keeping orders organised, consistent and moving quickly behind the scenes.
Key points:
- Offering the restaurant and customers a consistent branded experience across all platforms
- Directly connects third-party delivery apps (UberEats, Deliveroo etc.), branded websites, and in-store kiosks into one POS system, reducing manual errors and complexity.
- Offering the customer an app-based experience they can use online or in the restaurant (mobile ordering)
- Centralised menu control allows instant, simultaneous updates of menus, prices, and availability across all digital and physical channels.
- Automates kitchen ticket generation for all order types, optimising workflow and enhancing the speed of service for both dine-in and off-premise orders.
- Provides a seamless, consistent experience regardless of whether the customer orders via an app, website, or on-site.
- Provides consolidated data for better understanding of sales performance across all channels.
- Commission-free - no fees to Just Eat, Deliveroo etc. - a benefit to operators - higher margins
Click and collect
Click & Collect should be quick, simple, and completely stress-free. When your EPoS connects smoothly with online ordering and third-party apps, customers can skip the queue and pick up their food without any fuss. For operators, everything is in one place - pickup, delivery, and in-store orders - making off-premise service easier to manage, reducing errors, and opening up another reliable stream of revenue.
Key points:
- Provide a seamless online ordering experience.
- Seamlessly integrates with online delivery platforms such as Deliverect.
- Provide a fully-branded mobile app experience for your customers.
- Minimise queues, reduce wait times, and increase sales by allowing diners to order and pay in advance.
- Restaurants can create specific menus for pickup to optimise for items that travel well and manage order volume.
- With easy integration into your POS and kitchen management systems, our solution helps you deliver a frictionless takeaway service while keeping operations efficient.
- By consolidating online orders, staff spend less time on the phone, improving productivity and reducing errors.
- "Item Availability" features allow staff to instantly set items to "out of stock" across all ordering channels to prevent voiding orders.
- You can boost order value with suggested add-ons, meal combos and special promotions.
Order channel integration
When your delivery channels connect directly to your EPoS, expanding your reach becomes effortless. Orders from online platforms, social media, and trusted delivery partners all land in one place, keeping your brand consistent and your team in control. You open up new revenue streams, manage logistics with far less stress, and capture the customer data that actually helps your business grow.
It’ll also keep your customers faithful to you when they’re hungry at home!
Key points:
- Expand your restaurant’s reach with integrated delivery solutions
- Connect your EPoS system with online ordering platforms, social media, and reliable third-party delivery partners
- Offer a consistent, branded experience, manage logistics efficiently, and increase sales opportunities by tapping into new revenue streams and capturing valuable customer data
- Sell directly through your restaurant's website, offering complete menu access to your customers
- Provide QR code scanning for table orders, allowing diners to browse menus, order, and pay from their mobile devices without waiting for service
- Increase profit margins by cutting out intermediaries
- Connect your online ordering system with a network of reliable fulfilment partners to handle delivery logistics efficiently
- Capture valuable customer information through your own ordering portals, enabling more targeted marketing and improved customer relationship management
Tableside ordering
Handheld ordering ensures that your guests receive efficient and accurate service while enabling your staff to easily manage multiple tables.
QR code ordering and pay at table provides a great experience for customers looking for convenience.
With full integration to the POS and kitchen management system, your wait staff can dedicate their time to serving customers. Overall, service is considerably faster.
Table turns are faster. Faster table turns = more customers served=more profit.
Key points:
- Mobile devices eliminate errors as not relying on paper chits and bad handwriting
- Faster service as orders go straight through to the POS and kitchen display from the device
- We offer a choice of hardware including iPads and Orderman
- Faster service means faster table turns = more profit
- Convenient for guests - they can order and pay and go on their mobile device
- Increased revenue - the handheld terminals make upselling easy while the QR ordering tends to increase average order size
- Labour saving - staff can serve more guests
- Improved customer service - staff are present on the floor, not running back and forth to the kitchen
At counter ordering
Our solutions are built for the most demanding quick service environment to ensure that operators can bust queues without compromises.
Integration with digital menu boards, kiosks, kitchen management systems, mobile ordering and online ordering enables you to streamline the ordering and delivery process while back office operations, such as labour scheduling, are taken care of automatically.
Our at counter ordering solution provides the complete hardware and software ecosystem for operators looking to streamline operations, improve the diner experience and increase profitability.
Key points:
- Our enterprise solution enables multi-site fast-food operators to instantly update menus with centralised menu and pricing management at the touch of a button across all their sites
- Our own label online ordering solution enables operators to offer customers their own dedicated app and reduce third-party fees
- Integration with digital signage enables operators to dynamically promote best sellers and LTOs with digital signage
- Improve customer service - dedicated customer-facing displays improve order accuracy
- Easily create custom combos to reflect your menu and speed up order taking
- Integration with third party delivery apps sent directly to the EPoS and kitchen management for efficient service and reduce wait times
- Email, loyalty and social media marketing enables you to keep connected with diners and increase spend
- QR code ordering and at-table payment offers a convenient diner experience while increasing the frequency of table turns
- Streamline your delivery operation - all orders can be seen at a glance on one screen
- Integration with labour and payroll to maximise efficiency and profits
Kiosk ordering
Smash wait times with intuitive self-ordering kiosks that keep service flowing.
Customers get a smooth ordering and payment experience, with the freedom to choose whether they’re dining in or taking away. Everything feeds into your EPoS and kitchen management system, reducing delays and keeping orders on track, while built-in prompts help you boost revenue with special offers and combo deals.
Key points:
- Faster customer service - integrated with POS and KDS
- Tailor your service with the option to display kiosk-specific menus, accommodating different service preferences like dine-in or take-out.
- Designed for ease of use, the kiosk allows customers to confidently place orders and make payments, streamlining the ordering process.
- Our kiosk is seamlessly integrated with the EPoS, supporting features such as upsell opportunities, split modifiers, gift card payments, and loyalty rewards.
- The kiosk offers extensive branding capabilities, including the ability to display custom background images, videos, full-sized product images, and branded fonts and colours.
- Labour efficiency - fewer order-taking staff - they can focus on service
- Upsell opportunities - prompts user with upgrades and special offers
- Integrates with digital signage - creating a unified customer experience
- Great customer experience - they can order at their own pace
Omnichannel ordering
Customers want to order whenever and however it suits them.
With true omni-channel ordering you can offer the same smooth experience whether they are using the app, website, by QR codes, or at a kiosk.
Everything feeds straight into your EPoS and kitchen management system, keeping orders organised, consistent and moving quickly behind the scenes.
Key points:
- Offering the restaurant and customers a consistent branded experience across all platforms
- Directly connects third-party delivery apps (UberEats, Deliveroo etc.), branded websites, and in-store kiosks into one POS system, reducing manual errors and complexity.
- Offering the customer an app-based experience they can use online or in the restaurant (mobile ordering)
- Centralised menu control allows instant, simultaneous updates of menus, prices, and availability across all digital and physical channels.
- Automates kitchen ticket generation for all order types, optimising workflow and enhancing the speed of service for both dine-in and off-premise orders.
- Provides a seamless, consistent experience regardless of whether the customer orders via an app, website, or on-site.
- Provides consolidated data for better understanding of sales performance across all channels.
- Commission-free - no fees to Just Eat, Deliveroo etc. - a benefit to operators - higher margins
Click and collect
Click & Collect should be quick, simple, and completely stress-free. When your EPoS connects smoothly with online ordering and third-party apps, customers can skip the queue and pick up their food without any fuss. For operators, everything is in one place - pickup, delivery, and in-store orders - making off-premise service easier to manage, reducing errors, and opening up another reliable stream of revenue.
Key points:
- Provide a seamless online ordering experience.
- Seamlessly integrates with online delivery platforms such as Deliverect.
- Provide a fully-branded mobile app experience for your customers.
- Minimise queues, reduce wait times, and increase sales by allowing diners to order and pay in advance.
- Restaurants can create specific menus for pickup to optimise for items that travel well and manage order volume.
- With easy integration into your POS and kitchen management systems, our solution helps you deliver a frictionless takeaway service while keeping operations efficient.
- By consolidating online orders, staff spend less time on the phone, improving productivity and reducing errors.
- "Item Availability" features allow staff to instantly set items to "out of stock" across all ordering channels to prevent voiding orders.
- You can boost order value with suggested add-ons, meal combos and special promotions.
Order channel integration
When your delivery channels connect directly to your EPoS, expanding your reach becomes effortless. Orders from online platforms, social media, and trusted delivery partners all land in one place, keeping your brand consistent and your team in control. You open up new revenue streams, manage logistics with far less stress, and capture the customer data that actually helps your business grow.
It’ll also keep your customers faithful to you when they’re hungry at home!
Key points:
- Expand your restaurant’s reach with integrated delivery solutions
- Connect your EPoS system with online ordering platforms, social media, and reliable third-party delivery partners
- Offer a consistent, branded experience, manage logistics efficiently, and increase sales opportunities by tapping into new revenue streams and capturing valuable customer data
- Sell directly through your restaurant's website, offering complete menu access to your customers
- Provide QR code scanning for table orders, allowing diners to browse menus, order, and pay from their mobile devices without waiting for service
- Increase profit margins by cutting out intermediaries
- Connect your online ordering system with a network of reliable fulfilment partners to handle delivery logistics efficiently
- Capture valuable customer information through your own ordering portals, enabling more targeted marketing and improved customer relationship management
