NFS are seeking both junior and senior helpdesk staff. Experience of working in hospitality is highly beneficial as well as technology experience and great communication skills.
NFS has a high profile client base in the hospitality and meeting areas. Our Helpdesk team provide operational as well as technical support, and to maintain our very high service levels we are looking for outstanding staff with knowledge of the restaurant or meeting venue business, combining a strong IT background with industry operations knowledge.
You will be expected to deal with a range of client software and hardware issues and be working with a professional and friendly team, delivering 24/7 support services. The position will be based at the NFS Head Office in Hertford.