Frequently Asked Questions

Frequently Asked Questions

A restaurant EPOS (Electronic Point of Sale) system is a comprehensive software and hardware solution specifically designed to manage and optimise various aspects of a restaurant's operations. It acts as a central hub for the business, streamlining essential functions such as taking and sending orders to the kitchen, processing payments, managing inventory, tracking sales, and providing valuable business intelligence to enhance efficiency, reduce fraud, and improve the overall customer experience.

Our cloud POS system ensures automatic updates, providing you with the newest innovations instantly at every terminal. We offer a customisable hardware setup, network resilience, versatile hardware (operates even without Wi-Fi) and we are processor agnostic, so you can choose your preferred card processor.

Our cloud POS system ensures automatic updates, providing you with the newest innovations instantly at every terminal. We offer a customisable hardware setup, network resilience, versatile hardware (operates even without Wi-Fi) and we are processor agnostic, so you can choose your preferred card processor.

Yes we are processor agnostic but do recommend the best solution for each product we provide based on the type of payment and vertical the restaurant is specialising in.

Yes, our solutions are very secure. We provide a multi-layered approach to POS security, addressing both the hardware and software aspects of the system, as well as the network and data security. Also, our solutions are fully PCI compliant. Our solutions recognise common scams including transfers, voids after check close, comps after check close, comps after check prints and more. Instant alerts will notify you of suspicious actions like refunds, post close comps, post close voids and transfers. The solutions include reports including loss prevention summaries, scam alerts and insights into employee performance.

Yes. We offer 24/7 support.

We offer, capex, opex and SaaS pricing models.

We have over 25 years of experience working with world leading operators. We have over 1,800 clients. Don’t take our work for it. See the clients we work with and read their testimonials.

Get in touch with us online and request a demo.See the benefits for yourself. If you have any other questions, fill in our online contact form, or phone us, and we will get back to you as soon as possible.

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    Hertfordshire, SG12 8RL

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