Meet our people
Our People
With a dedicated team of more than 80 technical and customer service professionals around the world, we provide our hospitality customers with peace of mind at all times.
Our project management team
Delivering the most appropriate and cost effective solution, our talented consultants all have industry experience at a senior level. They are also PRINCE 2 and Scrum qualified to ensure their expertise in delivering large scale IT projects.
Our customer service team
Our knowledgeable team delivers 24/7 response 365 days a year – and they are so good we’ve recently won an award for outstanding service from leading customer service provider Moneypenny.
Our leadership team
Our knowledgeable team delivers 24/7 response 365 days a year – and they are so good we’ve recently won an award for outstanding service from leading customer service provider Moneypenny.
Luis DeSouza
As CEO of an international technology and services business, I deliver excellence in technology and service by empowering my teams to harness the power of technology to creatively solve our clients problems.
Natalie Appleton
I have been with NFS for over 10 years and have been pivotal in major projects in the legal and other markets sectors. I work one-on-one with clients to find the best solution to enhance their business processes, and oversees all facets of US operations.
Raj Bharambe
I completed a Masters Degree in engineering and I am an NFS Founder member. My background includes roles in engineering and product development. I am responsible for IT services at NFS and head up the team responsible for all enterprise software deployment and all Cloud hosting services provided by NFS globally.
Charlie Paterson
I have a background in hospitality finance, have been with NFS for over 15 years in a range of operational roles and I am now head of Rendezvous Operations. Having previously developed our South African office and, capitalising on my wealth of experience, I now lead our international implementation team for Rendezvous.
Audrey Carvalho
I completed my degree in Computer Science and I have worked for leading companies in data processing as well as the financial services industry. I am an NFS founder member and I am now responsible for overseeing product development and product management.
Laura Raccanello
I have a background in hospitality management. My career has spanned working in management roles for hotel groups & hospitality technology companies. I joined NFS South Africa over 15 years ago. I now head up hospitality operations in the UK.