Case Studies
Our client base is international and the case studies below illustrate the depth of experience we have in providing clients with a total hospitality solution.
 
 
Product Information
Which solution is right for you? Find more information below.
 
 
Contact Us
Contact NFS Hospitality to learn more about our solutions.
 
Phone
 UK: 0800 731 8451
 Ireland: 01 6127090
 USA: (917) 210 8205
 SA: 011 394 9554/6/7
 
IBS Club Management System
 
Download IBS Golf Club Brochure

Download IBS Private Members Club Brochure
If the many details of club operation are slowing you down, NFS has a hospitality software solution for you.

Our IBS Club Membership System represents the next generation of club management software.

It fully integrates every aspect of a club, from member accounts to meeting room scheduling to food & beverage management.

The result: speedy, efficient and accurate club management.

Membership
The IBS Membership System can benefit every member-based organization, from private city club to large multi-site leisure operations. From the moment of enrolment, your members will experience a whole new level of customer service.
 
IBS Membership offers a number of benefits:
 
Membership
  • Loyalty & Rewards
  • Automatic E-Mail Statements
  • Batch Payments
  • Family Extensions
  • On Line Member Statements
  • Interface to Hotel Systems
  • Member Profile at EPOS Terminals
  • Unlimited Members
  • Automated Member Preferences
  • Demographics
  • Share Membership Databases
  • Custom Messages
  • Intelligent Statistical Reporting
Food & Beverage
Food & Beverage operations are a key revenue generating area in a club and it’s all about providing great service. You want your staff taking care of members not EPOS software.

The F&B hospitality software is fully integrated with the Club Membership system with the ability to use the member e-card for charging.

The F & B software offers several benefits including:
  • Unlimited Menus
  • Inventory Management
  • Auto Gratuity & Service Charge
  • Split Tickets
  • Unlimited Modifiers
  • Run on Microsoft Terminal Services
  • Quick Sale Mode
  • Integrated with Loyalty Program
  • Repeat Round
  • Discount Item or Ticket
  • Seat Order Entry
Food & Beverage
CRM

CRM (Customer Relationship Management) allows you to manage your club’s sales, marketing, communications, management processes and member prospecting. Our CRM product is not only designed to bring in new business and increase sales, it is also designed to extend the business lifetime of your members by delivering outstanding customer service and experience.

.NXT is a club system that gives you the ability to drive new business development, distribute professional marketing campaigns and cross/up sell to your existing membership with functionality including:

  • Communication capture (incoming/outgoing) on members and customers including phone, fax, face-to-face and email, with Outlook Sync for easy email capture
  • Complete audit log of all communications with members and customers, including event management for weddings, golf days etc.
  • Automated system triggers will streamline management processes, freeing up valuable time
  • Prospect new members from start to finish by converting them with only one data entry process
  • Task management - so you never forget those important phone calls, emails or meetings to drive business, including Outlook Task Sync
  • Unlimited subscription groups for regular club communication like newsletters and club advertising
  • Marketing campaign functions including full HTML email designer, mail merging, demographic filters so the right people get the right info and reporting for clicked through, displayed, bounced emails etc.

Food & Beverage
Please feel free to read our case study regarding the Naval Club implementation of IBS

For further information or to arrange a meeting with one of our club management consultants please click here and complete our form.