Welcome to our NFS hospitality news roundup for 2021!
New clients – and new developments for leading brands
We were delighted to see large sections of the hospitality sector spring back into action. Many had thought hard about evolving their operations and decided it was time to deploy state-of-the-art EPOS and restaurant management software.
NFS is honoured to have been chosen by many new clients to provide the latest generation of restaurant technology.
- Marugame – opened their first European restaurant, in London
- Marco Pierre White – opened restaurant in the West End for the first time in over 10 years
- Archies – the coolest hang-out for food lovers and those with a sweet tooth.
- Brewdog – Continue their rapid growth
- Dishoom – Ranked #4 Best Company To Work For 2021
- Big Easy – Grows to 5 restaurants across London
Meet David, our new Customer Success Manager
We’re delighted to welcome David Bianchin to our NFS team in the new role of Customer Success Manager, with a key vision and drive to creating an even better customer experience for our hospitality clients.
David started his career within hospitality recruitment for the cruise line industry before into moving into hotel operations, where he held a number of positions in the 5* industry in Riyadh and London over 15 years.
David then diversified into hospitality operational software, where he took a keen interest in the growth and success of companies utilising these systems. His most recent role before joining NFS was to create and manage a global account management team – the key driving force in customer success.
David said: “In any business, your customers are on a journey. The key is to make that journey positive and engaging by travelling on that journey with them.”
“It is a partnership, and by taking that journey together, you form strong bonds that carry both your customer and your business forward together into a successful and profitable future.”
Restaurant 2022 and Beyond Dinner
Some of the biggest movers and shakers in hospitality shared ideas on the hottest industry topics when they attended a thought leadership event hosted by
Executives from restaurant groups including Dishoom, Hawksmoor, Marugame and Wahaca were among those who gathered at City Social in Tower 42 to discuss “Restaurant 2022 & Beyond”.
The summit, held over dinner, was hosted by Luis De Souza, CEO of NFS Technology, suppliers of Aloha epos software.
The guest list included founders and chief executives of restaurant chains, as well as operations directors, chief finance officers and IT specialists.