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Customer Engagement Platform

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A complete Customer Experience Platform, combining Online Ordering, Loyalty, Omnichannel Messaging, AI insights and Payments in one single platform.

Paytronix delivers relevant, personal experiences, at scale, that help improve your entire digital marketing funnel by creating amazing frictionless experiences.

Paytronix seamlessly integrates with Aloha, as well as other point of sale systems such as Revel, Oracle and many more. This allows, high-impact customizable loyalty programs that increase spend, visits and overall customer engagement with clear ROI reporting.

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    Our Platform Delivers

    One to One Marketing

    One to One Marketing

    Create tightly targeted and personalised messaging for significantly increased engagement

    Flexibility

    Flexibility

    A range of loyalty programs to meet your revenue goals from points-based to visit-based to membership programs and many more!

    Incentivised Offers

    Incentivised Offers

    Increase customer lifetime value by offering personalised rewards by SMS, email and mobile app

    Speed

    Speed

    Campaigns can be created in 5 minutes as all the data you need is collected in one centralised platform.

    Real-time performance data

    Real-time performance data

    Get actionable insights on campaigns and make immediate adjustments to increase ROI.

    Benefits of our guest engagement platform

    • Increasing customer lifetime value is the one sure-fire way of improving and growing your bottom-line. Our solution offers all the tools you need to grow and engage your customer base.
    • Increased customer spend – With our solution, restaurant clients are reporting an average difference of loyalty vs non-loyalty spend of 6% – even when taking discounts into account.
    • Recession-proof – A recent report found that in times of recession and inflation, customers tend be to more loyal and engaged with brands.
    • Meaningful data – The platform collects a wealth of data around visit frequency, guest demographics and menu selection. It goes further than most loyalty software solutions as integration with payment platforms enables you to easily calculate ROI on all your loyalty programmes.
    • This information can be used to personalise and fine-tune future loyalty campaigns while providing vital information for driving business strategy.
    • Seamless integration – the platform integrates with online delivery, restaurant EPOS and payment gateway solutions. Clients who integrate with online delivery report an average increased order frequency of 18%.
    • Drives effective engagement – you can reach guests by SMS, email or even in-app. It’s designed to deliver a greater and more effective level of engagement than traditional email marketing alone and thanks to the artificial intelligence the platform also provides a greater deal of personalisation.
    • A proven solution – Used by major brands including Smashburger, Five Guys, Nando’s and many more!

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