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| Our client base is international and the case studies below illustrate the depth of experience we have in providing clients with a total hospitality solution. |
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| Which solution is right for
you? Find more information below. |
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| Contact NFS Hospitality to
learn more about our solutions. |
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UK: 0800 731 8451
Ireland: 01 6127090
USA: (917) 210 8205
SA: 011 394 9554/6/7 |
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Rendezvous Product Overview |
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Download Rendezvous Brochure |
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Rendezvous is a fully browser based conference, catering and meeting room booking system with a complete set of features,
that can be implemented and supported in the most cost effective manner.
Flexible
Rendezvous is designed to integrate well
in any environment, either as a
stand-alone solution for the single
user, or as the central management
system within a corporate network
supporting several
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thousand users. This flexibility is possible because Rendezvous is based upon a central server and the latest web technologies. At the higher end of the spectrum is Rendezvous Central,
which provides a single server solution for
multi-property management.
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Technology
Rendezvous has been developed using technology with the capability to fundamentally change the booking process for meeting rooms, catering, services and IT equipment. As a browser based application with full integration to desktop suites such as
Microsoft Outlook, Rendezvous opens up limitless possibilities to search for room availability. IT implementation and support costs are also drastically reduced. As a browser based application, client installation on each user machine is no longer required, dramatically cutting IT support costs.
Features
Rendezvous is an advanced software package designed to make booking
meetings as efficient and simple as possible. Great care has been taken to provide customers with the ability to manage meetings rooms, resources,
sales and marketing, clients and contacts. The traditional booking process has been redefined by Rendezvous cutting edge browser technology, which allows access to important resources from anywhere in the world.
Meeting room availability, contact information and financial information can be accessed even when staff are on the road.
Listed below are some of the main features of the product:
The Diary
Rendezvous daily, weekly and monthly diaries provide a visual room availability display that allows users to manage their rooms efficiently. Current bookings, and all of the important information that they hold can be directly accessed and amended from the diaries with a single click. Bookings can be made directly form the diary whether they are for enquiries, waitlists, and provisional or confirmed. Daily, weekly and monthly diaries offer significant functionality for the management of bookings.
Sales & Marketing
Rendezvous maximizes sales and operational effectiveness at all levels. Business processes can be streamlined by connectivity to the property websites for on-line enquiries, availability, quotations, request for proposals and fully automated confirmations. Rendezvous technical architecture delivers performance not available with today’s generation of venue management systems, offering many opportunities to improve customer service.
As a sales tool, Rendezvous provides a host of facilities for both single and multi-venue sales management:
- Managing priorities – automatic reminders track outstanding activities and prompt the user at login
- Managing customer relations – all customer information, contact details, buyer preferences and historical bookings information is right at your fingertips
- Managing opportunities – quantify new business opportunities, track recurring business and manage leads and yields across all properties
- Enhancing customer service – ASP architecture facilitates connecting the client, the sales team, the agent and the sales office into a seamless community for the rapid exchange of information.
Self-Service Interface (EUI) for the Occasional User
The EUI for occasional users is a self service web/intranet solution allowing customers and FM staff to book meeting rooms,
hot desks, catering, and other facilities such as AV, porter services, taxi and car parking spaces. The EUI offers easy integration with corporate Intranets and Venue websites.
The solution provides an easy to follow predefined flow for making a booking.
Authorized Users can create/amend and cancel
bookings 24 hours a day.
Rendezvous Reporting
Rendezvous is a browser-based application using an industry standard MSSQL database, which provides a great deal of freedom and flexibility in report writing. The application uses Crystal Reports (Developer and Enterprise editions), a market leader in report writing.
Rendezvous is equipped with an extensive standard report set, which can be customized, enabling reports to be created for any output required. In addition to standard reports custom, reports can also be created using Report Manager. NFS provide report editing service as well as training to client staff report writing.
Rendezvous Mobile
With technology moving at a rapid rate Rendezvous’ has a mobile solution to keep pace with technology trends and offer users the
tools to stay competitive. The mobile interface uses Windows Mobile and GPRS technology consistent with industry standard wireless technology.
Rendezvous Clients
The Rendezvous suite of meeting management software is used by some of the most prominent law firms and corporations in the world. Clients benefiting from its Internet browser-based solutions include the world's largest law firm, Clifford Chance LLP, as well as international corporations and financial institutions such as Ford, Fujitsu, Vodacom, VW Group and Henderson Investment Management.
Click here for case study material relating to our corporate and legal clients.
In addition, Rendezvous is also used by some of the top conference venues, conference hotels and catering companies both in the UK and internationally. Our clients include Compass, Choice Hotels and Arena Leisure.
Click
here for case study material relating to our commercial clients.
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