Marketing and loyalty
Aloha EPoS does more than take payments. Its built-in marketing and loyalty tools turn guest data into repeat business.
Aloha EPoS brings guest data from every channel into one place, then uses AI to send the right offer to the right guest at the right time. Clear reporting shows what’s working, so you can keep improving your marketing ROI.
The result: more visits, higher spend and stronger loyalty.
Campaigns in minutes
Build email and mobile campaigns with simple content tools and flexible scheduling.
Key points:
- Automated campaigns: trigger messages based on how guests spend and engage.
- Personalised 1:1 messages: tailor content, timing and channel to each guest.
- Performance reporting: see which campaigns drive visits and refine the rest.
Every channel
Email, SMS, app and digital signage, all working together.
The new generation Aloha Next solution uses AI to create and send campaigns across every channel from one place.
Key points:
- Email: rules-based campaigns with a visual editor and A/B testing
- SMS and MMS: direct text messages for promotions, offers and alerts
- Push notifications: timely alerts through integrated mobile apps
- Digital signage: promote offers in venue while guests are there.
Loyalty that works
Aloha’s loyalty tools build real habits, turning casual diners into regulars who are worth more over time.
Aloha also integrates with third-party loyalty platforms for even more options.
Key points:
- Targeted offers: run campaigns against specific guest segments.
- Win-back campaigns: re-engage guests automatically when their visits drop off.
- More than discounts: stay in touch with non-promotional messages and rewards.
- Third-party loyalty apps: use Aloha sales data and AI-driven insights to trigger automated offers.
Feedback
Turn payment time into review time. Through Aloha’s integration with sunday, the pay-at-table platform, guests receive a feedback prompt the moment they pay, while the dining experience is still fresh.
Key points:
- Automatic review prompts: after paying on their phone, guests are invited to leave a rating or Google review
- Up to 5x more Google reviews: capture feedback at peak satisfaction, without staff having to ask
- Grow your guest database: collect opted-in email addresses from up to 60% of diners for future campaigns.
Campaigns in minutes
Build email and mobile campaigns with simple content tools and flexible scheduling.
Key points:
- Automated campaigns: trigger messages based on how guests spend and engage.
- Personalised 1:1 messages: tailor content, timing and channel to each guest.
- Performance reporting: see which campaigns drive visits and refine the rest.
Every channel
Email, SMS, app and digital signage, all working together.
The new generation Aloha Next solution uses AI to create and send campaigns across every channel from one place.
Key points:
- Email: rules-based campaigns with a visual editor and A/B testing
- SMS and MMS: direct text messages for promotions, offers and alerts
- Push notifications: timely alerts through integrated mobile apps
- Digital signage: promote offers in venue while guests are there.
Loyalty that works
Aloha’s loyalty tools build real habits, turning casual diners into regulars who are worth more over time.
Aloha also integrates with third-party loyalty platforms for even more options.
Key points:
- Targeted offers: run campaigns against specific guest segments.
- Win-back campaigns: re-engage guests automatically when their visits drop off.
- More than discounts: stay in touch with non-promotional messages and rewards.
- Third-party loyalty apps: use Aloha sales data and AI-driven insights to trigger automated offers.
Feedback
Turn payment time into review time. Through Aloha’s integration with sunday, the pay-at-table platform, guests receive a feedback prompt the moment they pay, while the dining experience is still fresh.
Key points:
- Automatic review prompts: after paying on their phone, guests are invited to leave a rating or Google review
- Up to 5x more Google reviews: capture feedback at peak satisfaction, without staff having to ask
- Grow your guest database: collect opted-in email addresses from up to 60% of diners for future campaigns.
