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One of the UK’s most prominent public events venues, the RSA sought a room and resource scheduling solution able to step up to the podium

Founded in 1754, The Royal Society of Arts (RSA) is a leading UK cultural facility located in the heart of London, with over 27,000 members.

Located on The Strand, the RSA is also one of London’s largest event venues, and hosts one of the most prominent public events programmes in the UK. Over 150 free lectures, talks, screenings and debates are held at the RSA each year, offering some of the world’s leading thinkers, expert minds and inspirational practitioners the opportunity to speak, and encouraging intelligent public debate of some of today’s most pressing social challenges.

RSA’s events address key issues from the fields of education, science, psychology, technology and the environment, design & the arts, economics, politics and international affairs.

The general public is able to experience RSA events in person at RSA House, through live audio-streaming and live video-streaming over the web, or by using free video and audio downloads.

Recently the RSA selected NFS Hospitality as their partner of choice for a Conference & Banqueting System to help them run their busy events business. The solution being implemented is Rendezvous Events, NFS’ fully integrated booking system, already used with much success by many other unique venues and conference centres in the UK, including The British Library, Royal College of Physicians, The Christian Centre Group and Savoy Place.

Rendezvous Events replaces a legacy system used over many years. Sarah Carr, Events Manager at the RSA, comments: “Our previous Conference & Banqueting system was used in a very limited way and we look forward to the Rendezvous solution bringing together all aspects of our meetings and events business, from enquiry handling through to the booking of events, including billing.

She continues: “By implementing a modern, browser-based event management system used by many leading London venues, we hope to deliver better customer services as well as improve internal processes in all areas of our meetings business. We find Rendezvous simple to use, with a conference-user specific User Interface. We plan to integrate Rendezvous with other systems used by the RSA.

Designed with commercial and unique venues in mind, Rendezvous Events is fully integrated scheduling software for conference management, meeting management, catering and resources that helps to increase client satisfaction, enable successful and streamlined events and also reduce costs. NFS’ advanced booking software offers comprehensive room and resource scheduling capabilities as well as extensive task management, client management, CRM and billing – meaning venues are able to manage even the most demanding event with seamless efficiency.

Luis Desouza, MD of NFS, concludes: “We are very excited about our relationship with the RSA and look forward to helping them improve business processes, as well using our technology to generate new business and have the management information they need to make better business decisions.

It is a great privilege for NFS to be associated with such a prestigious organisation and we are proud to add the RSA to our growing list of clients in the meetings and events market,” concludes Desouza.

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