How well do you really know those guests?
Maybe not at all. When taking their reservation, no-one has captured any contact details – and you’ve no idea one of the party is vegetarian. After their meal, you have no way to encourage them to come back again.
Aloha restaurant management software provides a personalised service to your guests
With Aloha, this is what would have happened:
Aloha captures customer details when they book online, and also stores preferences – so you know when they arrive about special dietary needs and table requirements.
Afterwards, you are able to reward their custom and loyalty with special offers and rewards targeted to their preferences, to bring them back again and again and increase the value of each visit. Rewards can be redeemed at the till in real-time.
Aloha Customer Voice also enables you to gain feedback and lets your guests refer friends through social media. You can also offer professional, branded gift cards, which can be redeemed even at multi-locations.