The festive season is in swing with restaurants and hotels like yours already jumping with celebrating customers – but are you placed to get the best out of this year’s jolly holly uplift?
We’ve come up with our guide to the 7 secrets of seasonal success – thanks to making the most of your restaurant EPOS software.
- Christmas stocking
- Labour – Christmas present?
- Marketing – the gift that keeps on giving
- Mobile ordering – in, out…
- Party people – handling big groups
- Voice/online ordering – is Alexa really Santa?
- Fraud prevention – the one no-one wants to think about…
A silly pun but a very serious issue. No-one should be throwing away wasted stock or running out of useful ingredients. Reports from your EPOS system reveal best-sellers and predict what’s trending so your procurement matches your needs
Labour – who’s Christmas present?
It’s hard to get staffing levels right, particularly during the busiest festive periods. Restaurant EPOS software helps by capturing the data that pinpoints exactly when you are busiest and by making forecasts of how many staff you need present in any period.
Marketing – a gift that keeps on giving
You’re probably busy at Christmas, but there’s also a lot of competition. Take the chance to capture diners’ data so you can create targeted email offers for them that genuinely appeal to their preferences – now and for 2020.
Mobile ordering – in, out
There’s no need for your serving staff to do the hokey-cokey backwards and forwards to the kitchen with customer orders. Restaurant EPOS software gives them handheld devices so they can take orders at tableside and send them straight to the kitchen for swift delivery. Links to kitchen automation, too.
Party people – dealing with big groups
Forget problems dealing with the office outing; restaurant EPOS software means it’s much easier to get large groups seated, increasing your table turn, and it also makes splitting their bills and taking payment at the tableside a simple matter.
Voice/online ordering – could Alexa really be Santa Claus?
Well, if your guests can order food via their Alexa device or via your website, enabled by the EPOS system, a delivery is definitely on its way (even if it won’t drop down the chimney!)
Fraud prevention – the issue no-one wants to think about…
But because the festive season is always so busy, it can be a prime time for fraud by members of staff. Fortunately, your restaurant EPOS system records transactions so well it acts as a deterrent – and it even warns about suspicious behaviour patterns.
The even better good news is that the festive season benefits your EPOS system brings go on working throughout the year. And with a delicious menu, superb service and the best technology behind you, you hear jingle bells throughout 2020 – and that will from your till…
Have a happy hospitality holiday season, everybody!