Now restaurants are going full speed ahead for re-opening date in July, with social distancing and lots of regulations to meet, one big concern is: will diners be too scared to return to eating in?
So a new software package that keeps guests safe thanks contactless ordering and payment right from their tableside is being welcomed across the industry.
Aloha Now is the new mobile-ready solution for guest ordering, launched by leading restaurant technology company NFS.
NFS Aloha head of sales Chris Cartmell said: “Aloha Now is designed to give restaurants safe, simple ordering and payment for their guests.
“In these post-pandemic times, with tough restrictions to meet, restaurants are working hard to recreate the enjoyable, satisfying experience their guests are accustomed to.
“The new platform helps achieve that in several ways, supporting seamless restaurant management all the way from mobile ordering, click and collect and delivery to order and pay at table free of contact.
“It adds up to a safe, secure and improved experience that encourages customer loyalty and gives diners plenty of reasons to come back to you.”
Benefits of Aloha Now restaurant technology include:
- No need for guests to install an app
- Staff costs are reduced because guests self-service
- Table turn is faster because ordering and payment are quicker
- Opens up new revenue streams
As a cloud platform, Aloha Now restaurant technology integrates with food aggregators so orders are injected directly into the Aloha Takeout module.
“The software draws menus from Aloha so you can manage and change them easily across multiple platforms,” says Chris.
Restaurants can choose either a mobile website or native app, and the integration with Aloha Loyalty means targeted loyalty campaigns can be created, plus geo-location offers.
Chris said: “Aloha restaurant technology is already a market-leading restaurant epos technology used by customers including Hawksmoor, Dishoom, BrewDog and M Restaurants.
“Aloha Now draws together cutting edge technology designed to meet the evolving needs of restaurants now – and it’s also designed to create new revenue streams that will continue long after the corona crisis is over.”