What Does Your Customer’s Journey Look Like?

Before their visit, they receive vouchers from your restaurant which can be redeemed using their mobile devices or pre-load their loyalty cards with monies for friends or relatives from the comfort of their home or office.

During their visit, touch mobile devices running Aloha mobile software are used to take orders at the table allowing your staff to concentrate on the customer rather than the order.

The customer pays for their meal at the table using the Aloha pay at table card devices, increasing speed and efficiency, redeeming their vouchers or using their pre-loaded cards to pay for the meal.

After the visit, customers can review their experience, see their transaction history and comment on their visit from the comfort of their own home using their own mobile devices.

Sounds like the perfect customer journey? It’s actually here and being used by numerous Aloha customers throughout the UK.

Why not share your Aloha experience with us?

Luis De Souza
Luis De Souza Chief Executive Officer Posted on: November 18, 2013

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